Patient Services Associate - Front Desk & Health Checks

Recruit Express Pte Ltd; Singapore; On-site; SGD 25,000 - 30,000; Full time

Job summary

Recruit Express Pte Ltd is seeking staff to greet and register patients, schedule appointments, and coordinate referrals to specialists. You will handle payments, respond to enquiries, and ensure courteous, professional service at all times.

You will be stationed at the Health monitoring station, taking height, weight and blood pressure as part of patient care, following a roster. Training is provided; healthcare experience is a plus but not mandatory.

Qualifications

• No experience required; training will be provided.
• Healthcare experience is an advantage but not required.
• Strong customer service and communication skills.

Responsibilities

• Greet and register patients.
• Schedule patient appointment.
• Coordinate specialists' consultation referrals.
• Handle payments and respond to patient enquiries in a courteous and professional manner.
• Manage patient concerns, ensuring timely resolution and escalation when necessary.
• Communicate effectively with patients to provide a high level of customer service.
• Be stationed at Health monitoring station; assist with taking height, weight and blood pressure.

Skills

Customer service

Communication

Education

Minimum GCE 'N' level

Job description

Recruit Express Pte Ltd is seeking staff to greet and register patients, schedule appointments, and coordinate referrals to specialists. You will handle payments, respond to enquiries, and ensure courteous, professional service at all times.

You will be stationed at the Health monitoring station, taking height, weight and blood pressure as part of patient care, following a roster. Training is provided; healthcare experience is a plus but not mandatory.