Patient Services Associate — Dialysis Clinic Front Desk

TALENTS@WORK PTE. LTD.; Singapore; On-site; SGD 26,000 - 32,000; Full time

Job summary

TALENTS@WORK PTE. LTD. is seeking a diligent Patient Service Associate to support a dialysis clinic’s daily operations. You will be the first point of contact for patients, handling registration, enquiries, and payments while assisting with administrative tasks in a healthcare setting.

The role requires organized, service-oriented individuals capable of managing multiple tasks, including payments, records updates, and coordination with clinical staff. East area clinic, Mon–Sat schedule.

Qualifications

• Prior experience as a Patient Service Associate or in healthcare administration.
• Experience in hospitals or polyclinics preferred.
• Comfortable handling payment collection and bank reconciliation.
• Familiar with clinic software such as SAP, Clinic Assist or Medinex.

Responsibilities

• Attend to patient registration, appointment scheduling and general enquiries.
• Oversee front-desk and clinic administrative operations.
• Handle payment collection and follow up on outstanding payments.
• Maintain patient records and clinic management system updates.
• Assist with stock ordering and inventory monitoring.
• Coordinate with nurses and staff for daily activities.
• Perform other admin tasks as assigned.

Skills

Customer service

Communication skills

Healthcare administration

Payment processing

Independent worker

Interpersonal skills

Tools

SAP

Clinic Assist

Medinex

Job description

TALENTS@WORK PTE. LTD. is seeking a diligent Patient Service Associate to support a dialysis clinic’s daily operations. You will be the first point of contact for patients, handling registration, enquiries, and payments while assisting with administrative tasks in a healthcare setting.

The role requires organized, service-oriented individuals capable of managing multiple tasks, including payments, records updates, and coordination with clinical staff. East area clinic, Mon–Sat schedule.