Patient Service Associate (Toa Payoh/ Up to $2900) Ref: GAS

Celecti Pte Ltd; Singapore; On-site; SGD 29,000 - 35,000; Full time

Benefits offered by this job

5.5 day work week

Toa Payoh location

Job summary

Celecti Pte Ltd seeks a compassionate healthcare receptionist to join an established charitable healthcare organisation in Singapore. You will attend to patients at the Medical Centre, manage registrations, answer queries, and support daily clinic operations.

The role requires 1 year of healthcare or customer service experience, a service mindset, and basic computer skills. 5.5 days work week with location at Toa Payoh; salary up to SGD 2,900 per month.

Qualifications

• Minimum 1 year of relevant experience in healthcare or customer service.
• Friendly with a service-oriented mindset.
• Team player in a fast-paced environment.
• Basic computer skills and confidence in using administrative systems.

Responsibilities

• Attend to scheduled and walk-in patients at the Medical Centre.
• Coordinate appointment bookings and patient registration, ensuring patient details are accurate and up to date.
• Verify patient information, explain test and procedure instructions, and obtain the required consent forms.
• Handle cashiering, payment collection, and daily transaction reconciliation.
• Take basic patient measurements and conduct screenings (e.g. BMI and vision checks).
• Maintain accurate medical records in compliance with PDPA requirements.
• Provide customer service and address patient inquiries and concerns.
• Support daily clinic operations, including managing inventory and replenishing office supplies.
• Collaborate with healthcare teams to support Community Health Days and mobile medical services when required.
• Perform other duties as assigned by the Centre Manager.

Skills

Customer service

Team player

Service mindset

Basic computer skills

Education

GCE O/N Level

Higher NITEC

Job description

• 5.5 days Work Week; Monday to Friday plus half a Saturday
• Location: Toa Payoh
• Salary: Up to $2900 per month

Our client, an established charitable healthcare organisation providing medical, preventive care and community health services is seeking for suitable candidates to join the growing team!

Job Responsibilities:

• Attend to scheduled and walk-in patients at the Medical Centre.
• Coordinate appointment bookings and patient registration, ensuring patient details are accurate and up to date.
• Verify patient’s information, explain test and procedure instructions, and obtain the required consent forms.
• Handle cashiering, payment collection, and daily transaction reconciliation.
• Take basic patient measurements and conduct screenings e.g. BMI and vision checks.
• Maintain accurate medical records in compliance with PDPA requirements.
• Provide customer service and address patient’s enquiries and concerns.
• Support daily clinic operations, including managing inventory and replenishing office supplies.
• Collaborate with healthcare teams to support Community Health Days and mobile medical services when required.
• Perform other duties as assigned by the Centre Manager.

Job Requirements:

• GCE'O'/'N' Level, Higher NITEC, or equivalent qualification.
• Minimum1 year of relevant experience in healthcare, customer service, or a similar role.
• Friendly with a service-oriented mindset
• Team player who is comfortable working in a fast-paced environment.
• Basic computer skills and confidence in using administrative systems.