Patient Service Associate | Frontline Services & Clinic Administration #HDCC

Recruit Express Pte Ltd; Singapore; Hybrid; SGD 30,000 - 42,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a friendly and organised healthcare administrator to support patient registrations, appointments and front-desk enquiries while assisting clinicians and nurses. You will gain practical experience in healthcare administration, data entry, and daily clinic operations, with structured training and on-the-job guidance to help you grow in a patient-facing role.

Structured training and supervision will help you build confidence and a solid foundation for

Qualifications

• GCE O/N Levels, A Levels or Diploma or equivalent.
• Genuine interest in healthcare and patient-facing roles.
• Good communication and service-focused attitude.
• Organised and detail-oriented with routine admin tasks.
• Proficiency in Microsoft Office.
• Willingness to learn new systems and procedures.
• Comfortable in a patient-facing healthcare environment.

Responsibilities

• Welcome patients and assist with registrations, appointments and enquiries.
• Process registrations and enter demographics and appointment details accurately.
• Coordinate appointments and maintain an organised daily schedule.
• Answer phone calls and patient enquiries and refer as needed.
• Perform routine data entry and maintain patient records.
• Provide clerical support to doctors, nurses and staff.
• Assist with basic patient-support activities under supervision.
• Handle confidential information responsibly.
• Support clinic administration and related operational activities.

Skills

Communication skills

MS Office

Patient-facing

Organisational skills

Education

GCE O/N Levels / A Levels / Diploma

Tools

Microsoft Office

Job description

Support Patients While Building Your Healthcare Career

Interested in starting or developing your experience inhealthcare administration and patient-facing services?

Join a healthcare team where you'll help create a smooth patient experience while supporting the administrative and operational needs of the clinic. You'll interact directly with patients, assist with registrations and appointments, respond to enquiries and provide day-to-day administrative support to healthcare professionals.

With structured training and on-the-job guidance, you'll have the opportunity to build practical healthcare knowledge and develop the confidence to work effectively in a clinical environment.

Your Responsibilities

• Welcome patients and provide assistance with registration, appointments and general enquiries in a friendly and professional manner.

• Process patient registrations and ensure demographic, personal and appointment details are entered accurately into the relevant systems.

• Arrange and coordinate appointments while helping the healthcare team maintain an organised daily schedule.

• Respond to telephone calls and patient enquiries, providing relevant information or referring matters to the appropriate department when necessary.

• Perform routine data entry and ensure patient information and administrative records are maintained accurately.

• Provide clerical and administrative assistance to doctors, nurses and other healthcare staff.

• Assist with basic patient-support activities under the supervision and direction of the appropriate healthcare personnel.

• Handle personal and medical information responsibly, maintaining confidentiality at all times.

• Support general clinic administration, documentation and other operational activities as assigned.

What We’re Looking For

• GCE N/O Levels, GCE A Levels, Diploma or other relevant qualifications.

• Genuine interest in healthcare, medical services, patient-facing roles or administration.

• Good communication and interpersonal skills with a professional and service-focused attitude.

• Organised and detail-oriented, with the ability to manage routine administrative responsibilities accurately.

• Basic working knowledge of Microsoft Office applications.

• Positive attitude with the willingness to learn new systems, processes and healthcare procedures.

• Comfortable working in a patient-facing healthcare environment.

Structured training and on-the-job support will be provided.

What You’ll Gain

• Practical experience in healthcare administration and frontline patient services.

• Development of communication, appointment coordination, data-entry and administrative skills.

• Opportunities to work alongside doctors, nurses and other healthcare professionals.

• First-hand exposure to the daily operations of a healthcare setting.

• Structured training and guidance to help you become confident in your role.

• A strong foundation for pursuing future opportunities within the healthcare sector.

Ready to Start Your Healthcare Journey?

If you enjoy interacting with people, are organised and would like to develop practical experience in healthcare administration and patient services, we welcome your application.