Patient Care Coordinator | Clinic Operations & Frontline Support #HDCC

Recruit Express Pte Ltd; Singapore; Hybrid; SGD 25,000 - 29,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a motivated Clinic Administrative Assistant to support patient services and front desk operations in a clinical setting.

You will welcome patients, register appointments, coordinate schedules and assist doctors and nurses with basic administrative tasks. Structured training and hands-on guidance aim to develop communication, data entry and office software skills for a career in healthcare administration.

Qualifications

• GCE N/O Levels, GCE A Levels, Diploma or other relevant qualifications
• Interest in healthcare, medical services, patient services or administration
• Good communication and interpersonal skills
• Service-oriented, organised and attentive to details
• Comfortable handling routine administrative tasks and working with computer systems
• Basic proficiency in Microsoft Office applications
• Positive attitude with a willingness to learn new systems and procedures
• Comfortable working in a patient-facing clinical environment

Responsibilities

• Welcome and assist patients with registration, appointments and general enquiries in a professional and courteous manner
• Verify and update patient particulars, appointment information and relevant records accurately
• Coordinate appointments and support the smooth flow of daily clinic schedules
• Attend to phone calls, enquiries and requests, directing matters to the appropriate team when required
• Perform data entry and maintain accurate patient and administrative records
• Provide administrative and clerical support to doctors, nurses and other healthcare professionals
• Assist with basic patient-support activities as directed by the relevant healthcare personnel
• Handle patient and medical information with discretion and maintain confidentiality
• Support documentation, filing and other clinic administrative activities as required

Skills

Customer service

Administration

Microsoft Office

Data entry

Education

GCE O Levels / Diploma

Tools

Microsoft Office

Job description

Be Part of a Smooth & Positive Patient Experience

Interested in building practical experience in healthcare while developing your skills in patient services and clinic administration?

Join a healthcare team where you’ll play an important role in keeping daily clinic operations running smoothly. From welcoming patients and coordinating appointments to handling enquiries and supporting healthcare professionals, you’ll gain hands‑on exposure to the administrative and service aspects of a clinical environment.

With structured training and on-the-job guidance, you’ll have the opportunity to strengthen your communication, coordination and administrative skills while gaining valuable insight into healthcare operations.

Your Role

• Welcome and assist patients with registration, appointments and general enquiries in a professional and courteous manner

• Verify and update patient particulars, appointment information and relevant records accurately

• Coordinate appointments and support the smooth flow of daily clinic schedules

• Attend to phone calls, enquiries and requests, directing matters to the appropriate team when required

• Perform data entry and maintain accurate patient and administrative records

• Provide administrative and clerical support to doctors, nurses and other healthcare professionals

• Assist with basic patient-support activities as directed by the relevant healthcare personnel

• Handle patient and medical information with discretion and maintain confidentiality

• Support documentation, filing and other clinic administrative activities as required

What We’re Looking For

• GCE N/O Levels, GCE A Levels, Diploma or other relevant qualifications

• Interest in healthcare, medical services, patient services or administration

• Good communication and interpersonal skills

• Service-oriented, organised and attentive to details

• Comfortable handling routine administrative tasks and working with computer systems

• Basic proficiency in Microsoft Office applications

• Positive attitude with a willingness to learn new systems and procedures

• Comfortable working in a patient-facing clinical environment

Structured training and on-the-job guidance will be provided.

What You’ll Gain

• Hands‑on exposure to healthcare administration and patient services

• Practical experience in appointment coordination, registration and data management

• Opportunities to work alongside healthcare professionals

• Insight into the daily operations of a clinical environment

• Development of communication, coordination and customer service skills

• A strong foundation for future opportunities in healthcare and administrative roles

Ready to Make a Difference in Patient Services?

If you’re organised, service-oriented and interested in gaining meaningful experience within a healthcare environment, this could be an opportunity to develop practical skills while contributing to a positive patient experience.