Patient Service Associate

CRAWFURD MEDICAL CENTRE PTE. LTD.; Singapore; On-site; SGD 20,088 - 31,248; Full time

Job summary

CRAWFURD Medical Centre Pte. Ltd. seeks a dedicated clinic receptionist to handle front desk duties, register and triage patients, and support doctors during consultations.

You will perform basic patient assessments, assist with minor procedures, manage specimens, and handle payments, filing, and data entry. The role requires Mandarin proficiency and the ability to work 5.5 days. This position offers opportunities for growth, with senior-level consideration for experienced applicants, and

Qualifications

• Must be able to work 5.5 days per week including Mondays to Fridays (full days) and Saturdays half day.
• Ability to speak and read Mandarin to effectively communicate with Mandarin-speaking patients.
• Able to work in fast paced environment.
• Team Player and Good communication skills.
• Candidates with experience with insurance / corporate claims preferred.
• Additional skills such as ECG and phlebotomy will be an advantage.
• Those with more experience may be considered for Senior Position.

Responsibilities

• Perform receptionist duties at front counter
• Register and triage patients on arrival to clinic
• Assist doctors during consultation including serving as chaperone
• Perform basic assessment for patient (e.g. blood pressure, visual acuity)
• Assist with minor procedures (e.g. nebulisers, swab tests)
• Assist in managing laboratory specimens
• Prepare and dispense medications
• Handle all transactions including payments and ensure proper documentation
• Ensure accuracy of clinical data entry into computer system
• Prepare submission for corporate and insurance / TPA claims
• Assist in management of medication and consumables supplies including stock-taking
• Arrange/book appointments for patients for follow-up treatment and vaccination
• Daily e-submission claims for different insurance schemes
• Maintenance of the physical facility of the clinic
• Perform data entry and closure of daily settlement
• Maintain filing system, coordinate appointments and other administrative duties
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Skills

Mandarin proficiency

Customer service

Job description

Job Responsibilities :-

• Perform receptionist duties at front counter
• Register and triage patients on arrival to clinic
• Assist doctors during consultation including serving as chaperone
• Perform basic assessment for patient (e.g. blood pressure, visual acuity)
• Assist with minor procedures (e.g. nebulisers, swab tests)
• Assist in managing laboratory specimens
• Prepare and dispense medications
• Handle all transactions including payments and ensure proper documentation
• Ensure accuracy of clinical data entry into computer system
• Prepare submission for corporate and insurance / TPA claims
• Assist in management of medication and consumables supplies including stock-taking
• Arrange/book appointments for patients for follow-up treatment and vaccination
• Daily e-submission claims for different insurance schemes
• Maintenance of the physical facility of the clinic
• Perform data entry and closure of daily settlement
• Maintain filing system, coordinate appointments and other administrative duties
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Qualification & Experience:-

• Must be able to work 5.5 days work week, which includes Mondays to Fridays (full days) and Saturdays morning (half day)
• Ability to speak and read Mandarin to effectively communicate with and attend to Mandarin-speaking patients.
• Able to work in fast paced environment
• Team Player and Good communication skills
• Candidates with experience with insurance / corporate claims preferred
• Additional skills such as ECG and phlebotomy will be an advantage
• Those with more experience may be considered for Senior Position