Clinic Assistant

PMG NV PTE. LTD.; Singapore; On-site; SGD 27,900 - 42,408; Full time

Job summary

PMG NV PTE. LTD. invites applications for a Clinic Assistant role to support daily patient care, reception, and vendor liaison.

You will handle appointments, data records, billing, insurance claims, stock, and sterilization, while assisting doctors during consultations when required. The ideal candidate has O levels, clinic experience, excellent communication, and strong organizational and computer skills; weekend work is expected.

Qualifications

• O Levels or equivalent.
• Experience in clinic/healthcare setting preferred.
• Excellent interpersonal and communication skills.
• Excellent organizational skills and attention to detail.
• Knowledge of procuring supplies and equipment.
• Proficient in billing and negotiating with suppliers and vendors.
• Computer literate and able to work on weekends.

Responsibilities

• Reception duties: answer calls and schedule patient appointments; handle clinic enquiries.
• Administrative duties: manage patient data, assist with insurance claims and billing.
• Clinical duties: assist doctor, ensure cleanliness and sterilization, and accompany during consultations when required.
• Operations: manage inventory, order stock, coordinate internal/external communications, and arrange services.

Skills

Interpersonal skills

Written communication

Verbal communication

Organizational skills

Computer literacy

Vendor liaison

Weekend work

Procurement knowledge

Education

O Levels or equivalent

Tools

Billing software

Inventory management system

Electronic health records

Job description

We are seeking a dedicated Clinic Assistant who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

Job Scope includes and is not limited to:

Receptionist Duties

• Answer telephone calls, and schedule patient appointments
• Answer queries about the clinic

Administrative Duties

• Obtain, key and maintain patient data records
• Provide clear guidance on basic clinical procedures
• Assist in patient health insurance claims process
• Assist in online billing system and claiming for panel insurances
• Manage internal and external communications
• Arrange hospital admission, laboratory, and imaging services when required
• Assist in the mediation process between patients and healthcare providers
• Manage the clinic's inventory count and assist to order stock and supplies when low

Clinical Duties

• Dispensing of medications
• Financial counselling
• Chaperone/Accompany the Doctor during consultation when required
• Ensure the safety and cleanliness of the premises and consultation rooms
• Sterilize medical equipment and sanitize designated areas

Job Requirements

• Minimum ‘O' Levels or equivalent
• Relevant experience in clinic / healthcare setting preferred
• Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public
• Excellent written and verbal communication skills
• Excellent organizational skills to ensure that quality services are provided
• Knowledge of procuring supplies and equipment
• Proficient in billing and negotiating with suppliers and vendors
• Computer literate/savvy
• Able to work on weekends