Patient Experience Specialist (Contract to Permanent)

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 28,000 - 33,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking a clinic receptionist in Singapore to register patients, manage appointments, and deliver warm, professional front-desk service. You will handle cashiering and payment collection, and assist with patient inquiries with a focus on accuracy and care.

Responsibilities include explaining treatment procedures before appointments and sharing information on clinic services. The role starts as a 3-month contract with the possibility of permanent employment.

Qualifications

• Strong customer service experience required.
• Prior clinic, hospitality, or customer service experience is an advantage.

Responsibilities

• Register patients and manage appointments
• Handle cashiering and payment collection
• Attend to patient enquiries and feedback
• Explain treatment procedures before appointments
• Provide excellent customer service and patient care
• Share information on treatment options and clinic services (No sales required)

Skills

Customer service

Clinic experience

Job description

RECRUIT EXPRESS PTE LTD is seeking a clinic receptionist in Singapore to register patients, manage appointments, and deliver warm, professional front-desk service. You will handle cashiering and payment collection, and assist with patient inquiries with a focus on accuracy and care.

Responsibilities include explaining treatment procedures before appointments and sharing information on clinic services. The role starts as a 3-month contract with the possibility of permanent employment.