Patient Experience & Clinic Care Coordinator

Alexandra Hospital, Singapore; Singapore; On-site; SGD 25,000 - 31,000; Full time

Job summary

Alexandra Hospital, Singapore invites applications for a 2-year contract Patient Services Associate to ensure smooth clinic operations and positive patient experiences. You will coordinate patient registrations, appointments, and care coordination between patients and healthcare providers, while supporting junior staff in service delivery.

The role involves administrative and clinical tasks, infection control practices, and upholding hospital standards.

Qualifications

• GCE 'N' Level or above is required.
• Minimum 3 years in healthcare/service industry.
• Good verbal and written communication skills.

Responsibilities

• Coordinate clinic operations and manage patient registrations and appointments.
• Perform basic clinical tasks and supervise junior PSAs.
• Assist in infection control and maintain patient records.
• Provide patient education and handle enquiries with courtesy.

Skills

Customer service

Communication

Shift work

Team player

Multitasking

Education

GCE 'N' Level

Tools

Microsoft Office

Job description

Alexandra Hospital, Singapore invites applications for a 2-year contract Patient Services Associate to ensure smooth clinic operations and positive patient experiences. You will coordinate patient registrations, appointments, and care coordination between patients and healthcare providers, while supporting junior staff in service delivery.

The role involves administrative and clinical tasks, infection control practices, and upholding hospital standards.