Patient Experience & Clinic Admin Specialist

I.DENTAL @ NORTHPOINT PTE. LTD.; Singapore; On-site; SGD 27,900 - 39,060; Full time

Job summary

I.DENTAL @ NORTHPOINT PTE. LTD. in Singapore is looking for a team member to provide a positive experience for patients in our dental clinic. Key responsibilities include answering patient inquiries, scheduling appointments, and handling payments.

This role involves supporting clinic administration, educating patients about braces and Invisalign, and performing other patient-related duties as needed. We strive to create a welcoming environment for our patients.

Responsibilities

• Answering calls and responding to inquiries.
• Schedules appointments and verifies patient records.
• Collects payments and reconciles cash reports.
• Locating patient files and preparing PowerPoint presentations.
• Educate patients on braces and Invisalign usage.

Job description

I.DENTAL @ NORTHPOINT PTE. LTD. in Singapore is looking for a team member to provide a positive experience for patients in our dental clinic. Key responsibilities include answering patient inquiries, scheduling appointments, and handling payments.

This role involves supporting clinic administration, educating patients about braces and Invisalign, and performing other patient-related duties as needed. We strive to create a welcoming environment for our patients.