Patient Experience Associate

SINGHEALTH COMMUNITY HOSPITALS; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A leading healthcare provider in Singapore is seeking a dedicated individual to assist the healthcare team with basic caregiving activities and enhance patient experiences. The ideal candidate will have at least GCE 'N'/'O'/'A' levels with 4 years of experience, possess strong interpersonal skills, and be passionate about patient care. The role involves rotating shifts and collaboration with colleagues across various departments to ensure patient comfort and safety.

Qualifications

• 4 years of general working experience required.
• Ability to perform 2 rotating shifts (AM and PM).
• Open to deployment within 2 work sites.

Responsibilities

• Assist healthcare team in providing caregiving activities.
• Establish positive rapport with patients.
• Deliver psycho-social care for patients.

Skills

Strong interpersonal and communication skills

Empathy towards patients

Education

Minimum GCE 'N'/'O'/'A' levels

Job description

The jobholder will assist the healthcare team in providing basic caregiving activities and engagement to patients to ensure comfort and patient safety under the supervision of trained nurses. He/she aims to establish positive rapport with patients to improve the patients’ hospital experiences and to deliver pyscho-social care for patients.

Job Requirements:

• Minimum GCE “N”/ ”O”/ ”A” levels with 4 years of general working experience
• Strong interpersonal and communication skills. Candidates with the ability to speak different dialects will be advantageous
• A good team player with the ability to work and collaborate well with colleagues across all levels
• Passion to care for people and strong ability to empathize with patients from all walks of life
• Able to perform 2 rotating shifts (AM and PM shifts) and open to deployment within 2 work sites under SingHealth Community Hospitals