Patient Care Coordinator (GOVT)

ENVIRODYNAMICS SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 31,000 - 47,000; Full time

Job summary

ENVIRODYNAMICS SOLUTIONS PTE. LTD. is seeking a Patient Service Associate for our client, a leading public healthcare institution at West side polyclinics. You will coordinate and provide patient care activities and build relationships with care teams and patients.

The role emphasizes patient education, preventive health screenings, and using IT systems to track care indicators. Strong communication and at least 1 year in patient-facing roles are required, with O level qualification.

Qualifications

• Minimum 1 year in patient-facing role or clinic/hospital setting.
• Excellent communication and interpersonal skills.
• Minimum O levels educational qualification.

Responsibilities

• Coordinating and providing patient care activities.
• Build relationships with internal care team and external patients and caregivers.
• Provide advice to patients for preventive health screenings and to reduce readmissions and escalations to tertiary care.
• Leverage technology to empower patients and improve health literacy and access to resources.
• Use IT systems to track, perform and document established clinical indicators and care given to patient.
• Perform basic parameter measurements, close preventive screening and vaccination gaps in relation to national programmes/initiatives.
• Provide basic health education to improve patients’ knowledge on lifestyle management and use of home monitoring devices.

Skills

Communication skills

Patient interaction

Education

O levels

Job description

Company’s Profile:

Our client is a leading public healthcare institution that provides seamless, team-based care across all stages of a patient’s health journey. Serving a diverse community, they are committed to innovation, collaboration, and using technology to deliver person-centered, holistic care. Awarded as one of the Best Employers in 2025, they are looking for qualified individuals to join their dynamic environment dedicated to improving lives within the community.

Work Location: West side polyclinics

Job Responsibilities:

• Coordinating and providing patient care activities.
• Build relationships with internal (care team) and external stakeholders (patients and caregivers).
• Provide advise to patients for preventive health screenings and to reduce re-admission and escalations to tertiary care, and, to gather social determinantsof health pertinent to influencing social and health outcomes in positive ways.
• Leverage on technology to empower patients to improve health literacy and accessibility to resources.
• Use IT systems to track, perform and document established clinical indicators and care given to patient.
• Perform basic parameter measurements, close preventive screening and vaccination gaps in relation to national programmes/initiatives.
• Provide basic health education to improve patients’ knowledge on lifestyle management, social and physical activities through social prescribing, the use of health monitoring devices e.g. home blood pressure, glucose and weight monitoring, as well as advise patients on vaccination requirements.

Requirements:

• At least 1 year experience as Patient Service Associate or any patient-facing roles, experience in any clinic/hospital setting will be a strong advantage
• Strong communication skills, passionate to interact with patients
• Minimum O levels education qualification

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