Patient Care Assistant, Dayward (2 shifts)

SINGAPORE NATIONAL EYE CENTRE PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare provider in Singapore is seeking a dedicated healthcare assistant to support patient care and safety activities. The role involves assisting with patient orientation, performing vital signs monitoring, and providing essential support in daily ward operations. Candidates must have at least GCE N/O/A Level certification and a recognized health care certificate. Good communication and teamwork skills are essential.

Qualifications

• Minimum qualifications include GCE N/O/A Level or NITEC.
• Recognized Certificate in Health Care (Inpatient) is required.
• Demonstrated good communication and interpersonal skills.

Responsibilities

• Assist in providing orientation to patients and relatives.
• Perform pre-operative assessments for surgery patients.
• Monitor vital signs and assist with patient care activities.

Skills

Good communication skills

Interpersonal skills

Teamwork

Education

GCE N / O / A Level or NITEC / Higher NITEC

Certificate in Health Care (Inpatient) WSQ

Job description

Job Description:

• Assists to provide orientation to patients and relatives of the Day Ward Environment.
• Perform pre-operative assessment for all surgery patients and prepare for surgery.
• Assist the nurses with discharge by providing post-operative patient education to all surgical patients.
• Assist patient care activities.
• Perform vital signs monitoring and record measurement.
• Assist to send and fetch patients to and from Operating Theatre.
• Assists with lifting, transferring, positioning and safe transporting of patients.
• Set up, handle and replace oxygen tanks during transfer.
• Assists in safe keeping of patients’ belongings /clothing.
• Assist Nurses to order, coordinate and collect patient’s snacks from vendor.
• Prepare and serve beverages, snacks and assist to feed Low vision, handicapped or immobile patients.
• Record of intake and output chart.
• Change bed linen and patient’s clothing.
• Prepare patient for physical examination and/or other procedures.
• Prepare VVIP Bed Linen/ crockery/ utensils and Kimonos.

Clinical Care & Monitoring Therapy Administering & Nursing Procedures

• Measure and document patients’ parameters and inform the Registered Nurse if there are any abnormalities detected.
• Assist with application of physical restrainers.
• Perform peripheral blood glucose monitoring.
• Perform 12-lead electrocardiogram.
• Administer oxygen therapy.
• Remove peripheral venous cannula.
• Perform IV cannulation and venepuncture procedures.
• Assist with initiation of emergency procedures.
• Assist doctor / nurse in minor procedure.
• Assist with oral suctioning.
• Perform safe measure of urine from urinary catheter.
• Assist in simple wound dressing and bandaging.

Housekeeping

• Ensures the patients’ cubicles, recliners, bedside lockers, and furniture clean and tidy at all times.
• Properly dispose of the used disposable paper pulp products by placing it into macerator.
• Keep beverage point table tops and cupboards clean and tidy at all times.
• Clean all the trolleys, work surfaces and equipment like fridge as scheduled.
• Report faulty beds and wheelchairs or furniture to nurse-in-charge.
• Provide housekeeping duties which include the following
• Cleans and mops spillages or discharges and clear breakages, if any.
• Make beds and maintain tidiness of Beds and Lockers
• Assist in the proper storage of linen and other ward supplies as directed.
• Maintain the tidiness and neatness of non-patient rooms such as pantry, storeroom, disposal room and case sheet room.
• Comply with proper biohazard waste disposal.

Medical Records

• Request, retrieve and trace medical records and X-rays from MRO, if required.
• File case notes and compile case notes in the ward for transport to clinic/MRO.
• Check case notes duties as assigned.

Infection Control

• Performs and practice standard precaution and hand hygiene when in contact with patients/ patient related activities and surroundings.
• Wear proper PPE when performing all functions of decontamination.
• Ensure proper waste disposal in accordance to established guidelines.

Risk Management

• Adhere to workplace safety and health (incident reporting) regulations.
• Attend yearly fire safety awareness talk/ drill exercise and be responsible with emergency procedures.

Portering

• Receive and acknowledge items/supplies from suppliers/MMD.
• Dispatch and collect invoices and mails when required.
• Dispatch Blood specimens/ specimen to the respective laboratory.
• Escort patient’s relatives to SGH Admission Office or A&E Department for registration when necessary.
• Assist patients to Clinics or Taxi Stand.
• Assist the nurse to transfer patient to SGH

Patient Fronting Tasks

• Provide environment/ward orientation to patient and relatives of the Ward environment.
• Assist the nurses to follow up on discharges, obtain and follow up on appointments for all discharged patients.
• Collate patient’s charge form for billing.
• Assist the nurse to manage calls and coordinate between various department and relatives.

Resource Management

• Assumes the responsibilities for care and maintenance of equipment.
• Assist in the proper storage of equipment.
• Report any defective equipment.
• Perform pantry duties and ensure sufficient rations supplies.
• Exercise economy and appropriate use of utilities, resources and supplies
• Serves as a buddy providing supportive information and guidance to newly recruited staff.
• Inform supervisor of any problems or incidents encountered.
• Participate in department and organization activities.
• Perform any other duties as assigned

Others

• Participate in QI projects.
• Inform supervisor of any problems or incidents encountered.
• Participate in department and organization activities.

Perform any other duties as assigned.

Job Requirements:

• Minimum GCE N / O / A Level or NITEC / Higher NITEC and equivalent
• A recognized Certificate in Health Care (Inpatient) WSQ Certificate in Healthcare Support (Nursing Care)
• Demonstrate good communication and interpersonal skills with patients and colleagues.
• Promote collegially and positive teamwork relationship