Partnerships Operations & Capability Lead

skills and workforce development agency; Singapore; On-site; SGD 48,000 - 60,000; Full time

Job summary

The Skills and Workforce Development Agency is seeking a detail‑oriented professional to join the Partnerships Management team. You will provide operational and administrative support for Anchor Programme Partners under the WDG and CCP initiatives, focusing on coordination, data tracking and documentation.

You will help document and follow up on issues, consolidate performance data, assist with dashboard creation, and explore AI tools to improve data collection and analysis.

Qualifications

• Knowledge of programme performance tracking and reporting.
• Strong data interpretation and ability to surface insights.
• Excellent written and verbal communication for stakeholder liaison.
• Ability to manage multiple administrative processes across workstreams.

Responsibilities

• Support account management for Anchor Programme Partners by maintaining regular touchpoints on operational matters and documenting follow-ups.
• Track and consolidate performance data for WDG(JR+) and CCP initiatives and assist in dashboard creation and AI-enabled data collation.
• Maintain and update operational guides for Anchor Programme Partners to ensure accuracy and relevance.
• Act as data coordinator and liaison with internal divisions to support programme reporting and audits.
• Assist in consolidation and processing of administrative requests, including TechPass setup and account configuration.
• Support documentation and reporting, including following through on audit findings to ensure timely resolution.

Skills

Programme Monitoring

Data Analysis

Communication

Coordination

Administration

AI Competency

Education

Bachelor's degree or equivalent

Job description

The Skills and Workforce Development Agency is seeking a detail‑oriented professional to join the Partnerships Management team. You will provide operational and administrative support for Anchor Programme Partners under the WDG and CCP initiatives, focusing on coordination, data tracking and documentation.

You will help document and follow up on issues, consolidate performance data, assist with dashboard creation, and explore AI tools to improve data collection and analysis.