Manager/Senior Manager, Partnerships Management and Capability Development (12-Months Temp Contract)

skills and workforce development agency; Singapore; On-site; SGD 48,000 - 60,000; Full time

Job summary

The Skills and Workforce Development Agency is seeking a detail‑oriented professional to join the Partnerships Management team. You will provide operational and administrative support for Anchor Programme Partners under the WDG and CCP initiatives, focusing on coordination, data tracking and documentation.

You will help document and follow up on issues, consolidate performance data, assist with dashboard creation, and explore AI tools to improve data collection and analysis.

Qualifications

• Knowledge of programme performance tracking and reporting.
• Strong data interpretation and ability to surface insights.
• Excellent written and verbal communication for stakeholder liaison.
• Ability to manage multiple administrative processes across workstreams.

Responsibilities

• Support account management for Anchor Programme Partners by maintaining regular touchpoints on operational matters and documenting follow-ups.
• Track and consolidate performance data for WDG(JR+) and CCP initiatives and assist in dashboard creation and AI-enabled data collation.
• Maintain and update operational guides for Anchor Programme Partners to ensure accuracy and relevance.
• Act as data coordinator and liaison with internal divisions to support programme reporting and audits.
• Assist in consolidation and processing of administrative requests, including TechPass setup and account configuration.
• Support documentation and reporting, including following through on audit findings to ensure timely resolution.

Skills

Programme Monitoring

Data Analysis

Communication

Coordination

Administration

AI Competency

Education

Bachelor's degree or equivalent

Job description

What The Role Is

You will be part of the Partnerships Management team, providing operational and administrative support for Anchor Programme Partners (APPs) under the Workforce Development Grant (WDG) and Career Conversion Programme (CCP) initiatives. This role is complementary to the existing team and focuses on operational coordination, data tracking, and documentation support.

What You Will be Working On

This includes:

1. Supporting accountmanagement for Anchor Programme Partners by maintaining regular touchpoints onoperational matters and helping to document and follow up on issues discussed.
2. Tracking andconsolidating performance data for Anchor Programme Partners under SkillsFuturefor Workforce Development Grant (Job Redesign+) (WDG(JR+)) and CareerConversion Programmes and preparing reports for team’s review. This may includeassisting in dashboard creation, and the use of AI tools to improve theefficiency of data collation and analysis
3. Maintaining andupdating operational guides for anchor Programme Partners to ensure accuracyand relevance.
4. Acting as datacoordinator and liaison for relevant programmes, working closely with internaldivisions.
5. Assisting in theconsolidation and processing of administrative requests, including TechPasssetup and account configuration.
6. Supporting programme partnersin the upkeep of programme documentation and reporting, including followingthrough on audit findings to ensure timely resolution.

Required Skills and Competencies

1. Programme Monitoring:Experience in tracking programme performancewith strong attention to detail.
2. Data Analysis and Interpretation:Ability to analyse programme performance usingkey metrics, identify trends, and surface insights to support decision-making.
3. Communication Skills:Strong written and verbal communication skillsto liaise with partners and prepare operational documents.
4. Coordination and Administration:Organised and meticulous in managingadministrative processes across multiple workstreams.
5. Problem-Solving:Proactivein identifying operational issues and working with relevant parties toimplement solutions.
6. AI Competency: Familiarity with AI toolsand technologies is a plus, with an ability to leverage them to enhanceoperational efficiency and decision-making.

Requirements

Knowledge and Skills:

• Tertiary qualifications or equivalent experience in a relevant field.
• Prior experience in programme management or account management, preferably in a government agency (Ministry or Statutory Board).
• Knowledge of workforce development or human capital initiatives would be advantageous.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Detail-oriented and adaptable, with the ability to navigate ambiguity and change.
• Able to work both independently and collaboratively in a team setting.

Abilities/Aptitudes:

• Detail-oriented with strong analytical and problem-solving capabilities
• Proactive in identifying areas for improvement and implementing solutions
• Able to work well both independently and in teams
• Strong problem-solving and analytical skills
• Highly adaptable and receptive to ambiguity and changes