Manager, Partnership (WPD) [Temp - 1 Year]

Skills and Workforce Development Agency; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

The Skills and Workforce Development Agency (SWDA) seeks a data‑driven professional to support its Programmes Implementation and Management team in Singapore. You will work with programme partners, analyse survey results, verify enrolments, and ensure compliance across claims and data processes.

You will also engage jobseekers at events, manage profiles, and run automation tools to streamline workflows, delivering clear reports to management and stakeholders.

Qualifications

• Proficient with AI tools (Pair, SmartCompose) to support programme work.
• Experience with automation tools (Plumber) to manage workflows.
• Strong Excel data management skills.
• Effective communication with internal and external stakeholders and jobseekers.
• Detail-oriented and able to work independently; collaboration with partners is valued.
• Experience with data visualisation or RPA skills is an advantage.

Responsibilities

• Liaise with programme partners on survey returns and analyse survey results.
• Perform checks on programme enrolments and liaise with partners to disseminate data.
• Verify claims documentation to ensure compliance.
• Check for multiple enrolments by the same client to prevent double funding.
• Check for blacklisted individuals to prevent enrolment.
• Respond to appeals and feedback by jobseekers using AI tools.
• Run RPA bots and other automation tools.
• Create jobseeker profiles in the system.
• Conduct evidence checks on claims by programme partners.
• Engage jobseekers at career events to verify eligibility and book coaching.
• Prepare and present reports and updates to Management.

Skills

AI tools

Excel

Stakeholder communication

Independent yet collaborative

Attention to detail

Tools

Pair

SmartCompose

Plumber

Robotic Process Automation

Job description

What the role is:

The temp will support Programmes Implementation and Management team in the following areas:

What you will be working on:

• Liaise with programme partners on survey returns and analyse survey results
• Perform comprehensive checks on programme enrolments and liaise with programme partners to facilitate programme data dissemination
• Verify and validate claims documentation submitted by programme partners to ensure compliance
• Check for multiple programme enrolments by the same client to prevent double funding
• Check for blacklisted individuals to prevent programme enrolment
• Respond to appeals and feedback by jobseekers incorporating AI tools such as Pair and SmartCompose
• Run Robotic Process Automation bots and other automation tools
• Create jobseeker profiles in the system
• Conduct evidence checks on claims by programme partners
• Engage jobseekers at career events to verify programme eligibility and book coaching appointment
• Prepare and present reports and updates to Management

What we are looking for:

• Proficient in using AI tools such as Pair and SmartCompose
• Proficient in using automation tools such as Plumber to manage workflows
• Proficient in using Microsoft Excel to manage data
• Effective communication skills – able to interact with internal and external stakeholders including jobseekers and programme partners
• Experience with data visualisation or RPA skills is an advantage
• Detail-oriented
• Able to work independently, yet collaboratively with internal and external stakeholders

About Skills and Workforce Development Agency

The Skills and Workforce Development Agency (SWDA), a statutory board under the Ministry of Manpower (MOM), drives lifelong learning and workforce development to enable Singaporeans to take charge of their careers, learn for life, access good jobs, and grow in fulfilling careers. We enable employers to build a skilled, future-ready workforce, design quality jobs, and adopt skills recognition practices. Together with our partners, we build a trusted, high-quality, industry-relevant, and innovative ecosystem that meets the evolving workforce needs of both businesses and workers.Guided by our vision of a Singapore where everyone can grow in fulfilling careers, we live our promise of Building Skills, Growing Careers by nurturing lifelong learning, strengthening employability and enabling career growth for all, including our own officers, through a continuous learning culture and a supportive, flexible, inclusive working environment that fosters innovation, collaboration, and well-being.So, join us to be part of a dynamic team driving the national SkillsFuture movement and building a strong Singaporean core. Together, we create opportunities, transform lives, and shape the future of work.