About the role
We are seeking enthusiastic and dedicated Part-time Service Crew members to join Reddot Brewhouse @ Dempsey. This is a part-time position that offers flexible working hours, perfect for those seeking to balance work with other commitments. As a Service Crew member, you will be at the forefront of our hospitality operations, delivering exceptional customer service and creating memorable experiences for our guests in a vibrant brewhouse environment.
What you'll be doing
- Greeting and welcoming guests in a warm and professional manner upon arrival
- Taking accurate food and beverage orders from customers and communicating them to the kitchen and bar teams
- Serving food and drinks promptly and courteously to guests at their tables
- Ensuring tables are properly set and cleared throughout service periods
- Maintaining knowledge of menu items, specials, and beverage options to make informed recommendations
- Handling cash and card transactions accurately and processing payments efficiently
- Responding to guest requests and addressing any concerns or complaints with professionalism and tact
- Maintaining high standards of cleanliness and hygiene in dining and service areas
- Collaborating with kitchen, bar, and other crew members to ensure smooth operations
- Assisting with general housekeeping duties and setup for service
What we're looking for
- Previous experience in a waiting staff, service crew, or hospitality role is preferred, though motivated candidates with strong customer service skills will be considered
- Excellent interpersonal and communication skills with the ability to engage positively with diverse guests
- Reliable, punctual, and flexible approach to scheduling, particularly for part-time availability
- Ability to work efficiently in a fast-paced environment whilst maintaining attention to detail
- Strong numeracy skills for handling transactions and managing orders
- Physical capability to remain on your feet for extended periods and to carry trays and items safely
- A friendly, professional demeanor and genuine passion for delivering outstanding customer service
- Basic knowledge of food safety and hygiene practices, or willingness to complete relevant training
What we offer
- Flexible part-time working hours tailored to suit your availability
- Competitive hourly remuneration
- A supportive and inclusive team environment where your contributions are valued
- Opportunities for skill development and potential progression within the hospitality sector
- A vibrant workplace culture in a popular Central Region destination
- On-the-job training and mentorship from experienced team members
About us
Reddot Brewhouse Pte Ltd is a dynamic and welcoming establishment that celebrates great food, quality beverages, and outstanding hospitality. Located in the Central Region, we pride ourselves on creating a friendly and relaxed atmosphere where guests can enjoy authentic dining experiences. Our team is passionate about delivering exceptional service and creating a positive environment for both customers and staff. We are committed to fostering a workplace culture that values teamwork, respect, and continuous improvement.