Part-Time Beauty Clinic Front Desk & Customer Care

HR SG PTE. LTD.; Singapore; On-site; SGD 17,000 - 21,000; Part time

Benefits offered by this job

Flexible hours

Exposure to beauty

Supportive team

Career progression

Job summary

HR SG PTE. LTD. in Singapore operates a modern beauty and aesthetic clinic, seeking friendly, customer-focused individuals to support front desk operations.

As a Customer Relations & Front Desk Associate, you will welcome clients, assist with appointments, handle enquiries, and help deliver a smooth, positive customer experience. This flexible Part-Time / Ad Hoc role offers evening and weekend shifts, with potential for longer-term progression based on performance.

Qualifications

• Friendly, approachable and service-oriented personality.
• Strong interpersonal and communication skills
• Comfortable interacting with customers both in person and through digital platforms such as WhatsApp and social media.
• Customer-focused with a willingness to learn and assist others.
• Good organisational skills and attention to detail.
• Comfortable engaging clients and explaining services clearly
• Basic proficiency in Microsoft Office and general administrative tools.
• Prior experience in customer service, hospitality, retail, beauty, wellness and aesthetic clinics is advantageous.

Responsibilities

• Deliver a warm, professional, and personalised experience for every client.
• Manage client consultations, follow-ups, and appointment coordination.
• Understand clients’ aesthetic goals and guide them through suitable treatment options.
• Build long-term relationships to encourage repeat visits and loyalty.
• Support doctors and therapists by ensuring smooth client flow and communication.
• Handle client inquiries, feedback, and aftercare follow-ups with care and professionalism.
• Attend to inbound calls from existing customers for appointment bookings, and proactively reach out to existing customers to schedule follow-up or new appointments.
• Support the team in handling customer feedback and service requests.
• Maintain a clean, organised and welcoming reception area.
• Assist with customer records, administrative documentation and other daily operational tasks.
• Work closely with the clinic team to ensure smooth day-to-day operations.

Skills

Friendly demeanor

Interpersonal skills

Customer-focused

Communication

Organised

Tools

Microsoft Office

Job description

HR SG PTE. LTD. in Singapore operates a modern beauty and aesthetic clinic, seeking friendly, customer-focused individuals to support front desk operations.

As a Customer Relations & Front Desk Associate, you will welcome clients, assist with appointments, handle enquiries, and help deliver a smooth, positive customer experience. This flexible Part-Time / Ad Hoc role offers evening and weekend shifts, with potential for longer-term progression based on performance.