Outlet Supervisor (F&B)

Gic Thomson Pte. Ltd.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Benefits offered by this job

Career development

Healthcare coverage

Paid time off

Work-life balance culture

Job summary

Gic Thomson Pte. Ltd. in Singapore is seeking an experienced Outlet Supervisor (F&B) to oversee daily restaurant operations in Upper Thomson Central Region.

You will lead and motivate the front‑of‑house team to deliver outstanding service and create a welcoming atmosphere for guests. You will supervise waiters, hosts and bartenders; manage table and floor flow; assist with staff scheduling and training; handle guest inquiries and complaints; monitor stock and assist in achieving financial and

Qualifications

• Proven leadership and team management experience.
• Strong customer service orientation and problem-solving.
• Experience with cash handling and inventory management.
• Knowledge of food safety and hygiene regulations.
• Able to adapt in a fast-paced environment.

Responsibilities

• Supervise and coordinate the front-of-house team (waiters, hosts, bartenders).
• Maintain high standards of customer service and efficient table/floor management.
• Assist with staff scheduling and training to build a skilled team.
• Handle customer inquiries and complaints professionally.
• Monitor stock levels, ordering and inventory control.
• Support the restaurant manager in achieving financial and operational goals.

Skills

Leadership

Customer service

Cash handling

Inventory management

Food safety

Communication

Job description

About the role

We are looking for an experienced Outlet Supervisor (F&B) to oversee the day-to-day operations of our bustling restaurant in the Upper Thomson Central Region. In this full-time role, you will be responsible for leading and motivating our front-of-house team to deliver exceptional customer service and create a welcoming atmosphere for all our guests.

What you'll be doing

• Supervise and coordinate the work of the front-of-house team, including waiters, hosts and bartenders

• Monitor and maintain high standards of customer service and ensure efficient table and floor management

• Assist with staff scheduling, training and development to build a skilled and engaged team

• Handle customer inquiries and complaints in a professional and courteous manner

• Monitor and control stock levels, ordering and inventory management

• Support the restaurant manager in achieving financial and operational goals

What we're looking for

• Strong leadership and people management skills with the ability to motivate and inspire a team

• Excellent customer service orientation and problem-solving skills

• Proficient in cash and inventory management, as well as food safety and hygiene regulations

• Flexible and adaptable to work in a fast-paced environment

• Good communication and interpersonal skills

What we offer

At Gic Thomson Pte. Ltd., we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, you will enjoy:

• Opportunities for career advancement and professional development

• Comprehensive employee benefits package, including healthcare coverage and paid time off

• A positive and collaborative team culture that values work-life balance

About us

Gic Thomson Pte. Ltd. is a leading restaurant group in the Hospitality & Tourism industry, with a portfolio of successful dining establishments across Singapore. Our mission is to provide our customers with exceptional dining experiences that celebrate the best of local and international cuisines. We are a dynamic and growing company that offers exciting opportunities for ambitious individuals to join our team.