Outlet Operations Leader - Shop Floor Excellence & Growth

MULTIFLORA NOIBARA PTE. LTD.; Singapore; Presencial; SGD 55.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Attractive salary scheme

Meal and transport allowance provided

Yearly performance bonus

Medical benefit scheme

Workers’ insurance

Long service award

Different types of leave benefits

Career progression & development

Conducive working environment

Descripción de la vacante

MULTIFLORA NOIBARA PTE. LTD. seeks a hands-on Retail Operations Manager in Singapore to oversee daily store activities, schedule staff, and ensure smooth service delivery across weekdays and weekends.

The role requires strong leadership, policy enforcement, and performance coaching. You will lead frontline teams, train staff, and drive sales while maintaining hygiene and safety standards and company procedures. English and Chinese communication is essential for consulting customers.

Formación

• Excellent interpersonal and communication skills.
• Strong leadership and people management abilities.
• Able to manage multiple priorities in a fast-paced environment.
• Proficient with Microsoft Office software.
• Managers in Sales - Retail/General, Spa and Wellness a plus.

Responsabilidades

• Manage day-to-day work activities and plan assignments.
• Communicate and enforce policies and procedures.
• Ensure staff training and required certifications are up to date.
• Oversee daily outlet operations for efficiency.
• Provide good and prompt service to customers.
• Ensure outlet compliance with hygiene, safety and regulations.
• Drive and exceed store targets and sales.
• Lead and supervise frontline staff and conduct briefings on procedures.
• Evaluate sales and staff performance.
• Ensure staff are trained in service delivery, sales techniques, and product knowledge.
• Mentor new staff for internal growth.

Conocimientos

Interpersonal skills

Leadership

Multi-tasking

Microsoft Office

Bilingual English/Chinese

Herramientas

Microsoft Office

Descripción del empleo

MULTIFLORA NOIBARA PTE. LTD. seeks a hands-on Retail Operations Manager in Singapore to oversee daily store activities, schedule staff, and ensure smooth service delivery across weekdays and weekends.

The role requires strong leadership, policy enforcement, and performance coaching. You will lead frontline teams, train staff, and drive sales while maintaining hygiene and safety standards and company procedures. English and Chinese communication is essential for consulting customers.