Outlet Manager 分店经理

Nurture Living

Singapore

On-site

SGD 42,000 - 64,000

Full time

2 days ago

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Benefits offered by this job

Meal allowance

Transport allowance

Annual bonus

Medical benefits

Workers’ insurance

Long service award

Leave benefits

Career development

Comfortable work environment

Job summary

Nurture Living is seeking a Store Manager to oversee day-to-day store operations in Singapore, ensuring excellent customer service and efficient coverage of shifts. You will lead frontline staff, enforce policies, and drive sales targets while maintaining compliance with hygiene and safety regulations.

Fluent English and Chinese communication is required to consult with customers about treatments and product recommendations.

Qualifications

Good interpersonal and communication skills.
Strong leadership and people management.
Able to manage multiple priorities in a fast-paced work environment.
Proficient in Microsoft Office software.
Managers specializing in Sales - Retail / General, Spa and Wellness would be a plus

Responsibilities

Manage the day-to-day work activities of the employees to ensure proper coverage, and plan and assign work.
Communicate and enforce policies and procedures.
Ensure all staff are properly trained, and certified as required, and have the tools and equipment needed to effectively carry out their job.
Oversee the daily operations of outlet for efficient operations.
Ensure good and prompt service to satisfy customers' needs.
Ensure outlet compliance to all authority regulations including hygiene, cleanliness, and workplace safety guidelines.
Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory control.
Drive & exceed individual & store targets.
Provide excellent customer service.
Lead and supervise frontline staff, conduct briefing sessions on company procedures and policies.
Evaluate sales and work performance of frontline staff.
Ensure frontline staff are well trained in their service delivery, sales techniques, and product knowledge.
Guiding and training new staff members to promote internal growth

Skills

Interpersonal skills

Leadership

Multitasking

MS Office

Bilingual English/Chinese

Job description

Job Description

Manage the day-to-day work activities of the employees to ensure proper coverage, and plan and assign work
Communicate and enforce policies and procedures
Ensure all staff are properly trained, and certified as required, and have the tools and equipment needed to effectively carry out their job
Oversee the daily operations of outlet for efficient operations
Ensure good and prompt service to satisfy customers' needs
Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness, and workplace safety guidelines
Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory control
Drive & exceed individual & store targets
Provide excellent customer service
Lead and supervise frontline staff, conduct briefing sessions on company procedures and policies
Evaluate sales and work performance of frontline staff
Ensure frontline staff are well trained in their service delivery, sales techniques, and product knowledge
Guiding and training new staff members to promote internal growth

Job Requirements

Good interpersonal and communication skills
Good leadership and people management skills
Able to manage multiple priorities in a fast-paced work environment
Proficient in Microsoft Office software
Managers specializing in Sales - Retail / General, Spa and Wellness would be a plus
Full time/permanent position
Able to commit to working retail hours on weekdays (10.45am-9pm) and weekends/public holidays (9.45am-6pm)
Must be able to communicate with English & Chinese speaking customers (to provide consultation and recommend suitable treatments to English and Chinese speaking customers.)

Staff Benefits