Outlet (Bar) Manager

BLCK HOSPITALITY PTE. LTD.; Singapore; On-site; SGD 67,000 - 100,000; Full time

Job summary

BLCK HOSPITALITY PTE. LTD. in Singapore is seeking an Outlet Operations Manager to lead nightly and daily outlet operations.

You will roster staff, recruit and train teams, enforce SOPs, manage inventory and maintenance, drive sales, and support HR functions to ensure a compliant, high-performing team. You will review reports, participate in weekly strategy meetings, and foster a positive, inclusive culture.

Qualifications

• Experience creating and managing staff rosters.
• Ability to recruit, onboard and train staff to meet standards.
• Experience enforcing and updating SOPs for compliance and quality.
• Stock and inventory control, including procurement planning.

Responsibilities

• Create and manage staff rosters to ensure adequate coverage during shifts
• Recruit and train staff to meet operational standards and company culture
• Enforce and retrain staff on Standard Operating Procedures (SOP) to maintain compliance and quality
• Update SOPs as needed to improve operational efficiency and effectiveness
• Implement group SOPs, mandates, and instructions consistently within the outlet
• Drive sales initiatives during operations to achieve outlet and group sales targets
• Monitor inventory levels and initiate timely ordering for low-stock items including alcohol and miscellaneous supplies
• Oversee maintenance activities such as air conditioning servicing, pest control, and ad-hoc repairs to ensure outlet functionality
• Maintain smooth and efficient outlet operations at all times
• Ensure all staff strictly adhere to company SOPs and policies
• Review and manage closing and monthly operational reports for accuracy and insights
• Participate actively in weekly and monthly strategy meetings to align outlet goals with group objectives
• Foster a positive team morale and promote a healthy, inclusive company culture
• Support HR by tracking staff attendance, leave, off-in-lieu (OIL), and medical certificates (MC)
• Ensure prompt stock ordering to prevent out-of-stock situations and maintain inventory availability
• Develop and propose operational improvements and sales growth ideas to enhance outlet performance<br/>Operating timing: Opening (9pm-6am), Closing (11pm-8am) 6 days a week

Skills

Staff rostering

Hiring & training

SOP enforcement

Inventory management

Sales driving

Job description

Job Summary

Manage outlet operations by rostering, hiring, training staff, enforcing SOPs, overseeing inventory and maintenance, driving sales, and supporting HR functions to ensure efficient, compliant, and high-performing team delivery.

Responsibilities

• Create and manage staff rosters to ensure adequate coverage during shifts
• Recruit and train staff to meet operational standards and company culture
• Enforce and retrain staff on Standard Operating Procedures (SOP) to maintain compliance and quality
• Update SOPs as needed to improve operational efficiency and effectiveness
• Implement group SOPs, mandates, and instructions consistently within the outlet
• Drive sales initiatives during operations to achieve outlet and group sales targets
• Monitor inventory levels and initiate timely ordering for low-stock items including alcohol and miscellaneous supplies
• Oversee maintenance activities such as air conditioning servicing, pest control, and ad-hoc repairs to ensure outlet functionality
• Maintain smooth and efficient outlet operations at all times
• Ensure all staff strictly adhere to company SOPs and policies
• Review and manage closing and monthly operational reports for accuracy and insights
• Participate actively in weekly and monthly strategy meetings to align outlet goals with group objectives
• Foster a positive team morale and promote a healthy, inclusive company culture
• Support HR by tracking staff attendance, leave, off-in-lieu (OIL), and medical certificates (MC)
• Ensure prompt stock ordering to prevent out-of-stock situations and maintain inventory availability
• Develop and propose operational improvements and sales growth ideas to enhance outlet performance
  Operating timing: Opening (9pm-6am), Closing (11pm-8am) 6 days a week