Outcome-Driven Product Ops Leader for Public Sector Tech

GovTech Singapore; Singapore; Hybrid; SGD 90,000 - 140,000; Full time

Benefits offered by this job

Flexible work arrangements

Leave benefits

Wellness programs

Total rewards

Job summary

GovTech Singapore is seeking a Product Ops professional to partner with product managers, engineering, and policy teams to drive outcomes and operational excellence. You will co-own metrics, design processes, and enable data-informed decisions across the product lifecycle.

You will build a product intelligence layer, run governance playbooks, and mentor teams to align with agency objectives. A strong emphasis on stakeholder management and agile practices is required.

Qualifications

• 4–10 years in product operations, ops management, or related coordination role.
• Able to work independently on ambiguous problems across multiple product areas.
• Familiar with the product lifecycle: discovery, development, launch, iteration.

Responsibilities

• Partner with Product Managers to co-own outcome metrics and drive launch success.
• Build relationships across product, engineering, policy, and NEA business owners.
• Design and maintain processes using DevOps tools and platforms.
• Set up and maintain the product intelligence layer (data pipelines, dashboards, feedback repositories).
• Surface actionable insights for PMs and track impact of insights on features.

Skills

Stakeholder management

Outcome focus

Product operations

Tools

Jira

Confluence

DevOps tools

Tableau

Power BI

Google Analytics

PostHog

Job description

GovTech Singapore is seeking a Product Ops professional to partner with product managers, engineering, and policy teams to drive outcomes and operational excellence. You will co-own metrics, design processes, and enable data-informed decisions across the product lifecycle.

You will build a product intelligence layer, run governance playbooks, and mentor teams to align with agency objectives. A strong emphasis on stakeholder management and agile practices is required.