Order Fulfilment Assistant

AERIS DYNAMICS PTE LTD; Singapore; On-site; SGD 31,000 - 40,000; Full time

Benefits offered by this job

Learning opportunity

Performance bonus

Training provided

Job summary

AERIS DYNAMICS PTE LTD in Singapore is seeking an Order Fulfillment Assistant to support the Order Fulfillment Executive, warehouse staff and delivery partners to ensure timely and accurate order fulfillment. This role is ideal for individuals starting their career in logistics and thrives in a fast-paced environment, with problem-solving and a keen eagerness to learn.

You will assist with order management, delivery coordination, customer communication, inventory support and cross-functional

Qualifications

• O Level / Nitec / Diploma or equivalent.
• At least 2 years of experience in order fulfillment, logistics, or supply chain management are a plus.
• Entry-level candidates are welcome to apply.
• Basic proficiency in MS Office applications.

Responsibilities

• Assist the Order Fulfillment Executive in processing and tracking local and export orders.
• Input orders into the ERP system, generate picking slips and verify accuracy.
• Update assembly-related information in the ERP system to ensure real-time order tracking.
• Plan and oversee delivery schedules to meet customer expectations and deadlines.
• Coordinate with warehouse and production teams to ensure orders are prepared for dispatch.
• Arrange outbound shipments, track deliveries, and address logistics issues.
• Liaise with couriers and delivery personnel to ensure timely and accurate order fulfillment.
• Provide real-time order status updates to customers, including POD.
• Respond promptly to customer inquiries regarding delivery status and resolve concerns.
• Assist with annual stock-taking activities to ensure inventory accuracy.
• Maintain up-to-date inventory records and report discrepancies.
• Partner with cross-functional teams to enhance fulfilment processes and resolve operational challenges.
• Support the Order Fulfilment Executive with ad-hoc tasks and special projects as needed.

Skills

Organizational skills

Multitasking

Proactive problem-solving

Attention to detail

Education

O Level / Nitec / Diploma or equivalent

Tools

MS Office

Job description

About the Position:

The position supports the Order Fulfillment Executive , warehouse staff and delivery partners to ensure timely and accurate order fulfillment. This role offers a great opportunity for individuals looking to start their careers in logistics. It is ideal for candidates who thrive in a fast-paced environment, enjoy problem-solving and are eager to learn.

Job Description:

Order Management

• Assist the Order Fulfillment Executive in processing and tracking local and export orders.


• Input orders into the ERP system, generate picking slips and verify accuracy.


• Update assembly-related information in the ERP system to ensure real-time order tracking.

Delivery Coordination

• Plan and oversee delivery schedules to meet customer expectations and deadlines.


• Coordinate with warehouse and production teams to ensure orders are prepared for dispatch.


• Arrange outbound shipments, track deliveries, and address any logistics-related issues.


• Liaise with couriers and delivery personnel to ensure timely and accurate order fulfillment.

Customer Communication

• Provide real-time order status updates to customers, including Proof of Delivery (POD).


• Respond promptly to customer inquiries regarding delivery status and resolve concerns.

Inventory Support

• Assist with annual stock-taking activities to ensure inventory accuracy.


• Maintain up-to-date inventory records and report discrepancies.

Team Collaboration

• Partner with cross-functional teams to enhance fulfilment processes and resolve operational challenges.


• Support the Order Fulfilment Executive with ad-hoc tasks and special projects as needed.

Requirements:

• O Level / Nitec / Diploma or equivalent.


• At least 2 years of experience in order fulfillment, logistics, or supply chain management are a plus.


• Entry-level candidates are welcome to apply.


• Basic proficiency in MS Office applications.


• Strong organizational skills and the ability to juggle multiple tasks effectively.


• A proactive approach to problem-solving and the ability to perform well under pressure.


• A keen eye for detail and a commitment to maintaining accuracy.


• Other information: Learning opportunity, lean organization, AWS & Performance bonus, training will be povided.