Ops Team Lead - Training & Performance

S.C.I. GENERAL SERVICES; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

S.C.I. GENERAL SERVICES in Singapore is seeking an Operations Supervisor to coordinate daily activities and ensure performance targets are met.

You will train workers for their roles, schedule shifts, and implement job rotation and cross-training to maintain productivity. You will assist in resolving emergencies escalated to the supervisor, identify workplace issues like tardiness or absenteeism, and provide timely reports to management.

Qualifications

• Experience in operations coordination or supervisor roles preferred.
• Ability to train and develop staff, strong communication skills.
• Proficiency in scheduling, shift planning, and productivity tracking.

Responsibilities

• Helping the team understand performance targets and goals
• Training or ensuring that workers are properly trained for their specific roles
• Scheduling work hours and shifts
• Coordinating job rotation and cross-training
• Assisting in resolving emergencies, such as a quality or customer problem that might be escalated to the team supervisor for handling
• Identifying and resolving workplace problems, including tardiness or absenteeism
• Providing reports and activity updates to management

Job description

S.C.I. GENERAL SERVICES in Singapore is seeking an Operations Supervisor to coordinate daily activities and ensure performance targets are met.

You will train workers for their roles, schedule shifts, and implement job rotation and cross-training to maintain productivity. You will assist in resolving emergencies escalated to the supervisor, identify workplace issues like tardiness or absenteeism, and provide timely reports to management.