Ops Support Engineer

Aryan-Solutions-Pte.-Ltd.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Aryan-Solutions-Pte.-Ltd. is seeking an Operations Engineer to join a high-performance IT team in Singapore. The role focuses on implementing change and incident management workflows, automating ITSM processes, and ensuring robust security controls for test and production environments.

You will develop full-stack monitoring using APM tools and leverage cloud-native options like CloudWatch. Strong scripting skills with Terraform and Ansible are preferred.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.

Responsibilities

• Proven experience as an Operations Engineer or similar role in an IT setting.
• Implement change management and incident management workflows using ITSM tools to automate workflows is advantageous.
• Implement security and access control measures to manage privileged access to test and production environments.
• Implement full stack monitoring (application and infrastructure) using APM tools; familiarity with CloudWatch is preferred.
• Identify and implement process automation to minimize downtime and human errors; familiarity with Terraform and Ansible is preferred.
• Experienced in agile methodologies, DevOps pipelines, test-driven development, and information-security practices.

Skills

Agile methodologies

DevOps pipelines

Test-driven development

Info-security practices

Collaboration

Innovation and problem solving

Education

Bachelor's degree in Computer Science or related field

Tools

Zendesk

ServiceDesk

AWS Quick

Terraform

Ansible

Cloudwatch

Job description

Bachelor's degree in Computer Science, Information Technology, or a related field.

Proven experience as an Operations Engineer or similar role in an IT setting.

Implement change management and incident management workflows, using ITSM tools e.g.AWS Quick, Zendesk, ServiceDesk to automate workflows is advantageous

Implement security and access control measures to control privileged access to test and production environment.

Implement full stack monitoring (i.e. application and infrastructure) using Application Performance Management (APM) tools. Familiarity with cloud native monitoring options (e.g. Cloudwatch) is preferred.

Identify and implement process automation to minimum downtime and human errors. Familiarity with scripting tools e.g. Terraform, Ansible is preferred.

Experienced in agile methodologies, DevOps pipelines, test-driven development, and info-security practices.

Able to work collaboratively with a high performance team and influence with positive energy.

Resourceful and able to work out solutions with innovative thinking and new tech.

Experienced with management cloud infrastructure and services / certification with GPC, GCC (i.e. AWS, Azure, Google Cloud) or equivalent cloud platforms will be preferred.

Experience in AWS ecosystem services and development of AI applications demonstrating proficiency in RAG, tool calling, workflow automation, data lakes are highly advantageous.