Operations Transformation Lead

Singapore National Eye Centre; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

National Dental Centre of Singapore Pte. Ltd. is seeking an Administration professional to help plan future non-clinical operations, drive transformational projects, and build system and workforce capability across the department.

You will collaborate with IT and clinical stakeholders, develop SOPs, train operations staff, and monitor project milestones to ensure adoption and efficiency. Prior experience in healthcare operations or project management is preferred.

Qualifications

• Experience in healthcare operations, transformation or project management preferred.
• Experience with transformation projects is advantageous.
• Familiarity with developing SOPs and process improvement.

Responsibilities

• Capability Development: Lead training build-up for operations staff to prepare for new systems and operation concepts.
• Transformation Projects: Manage/monitor the implementation of transformation projects; collaborate with cross-functional teams to redesign workflows.
• System Enablement: Support design, acceptance, and implementation of operational components/modules for national projects; facilitate user testing and adoption.

Skills

Healthcare operations

Project management

Job description

National Dental Centre of Singapore Pte. Ltd. is seeking an Administration professional to help plan future non-clinical operations, drive transformational projects, and build system and workforce capability across the department.

You will collaborate with IT and clinical stakeholders, develop SOPs, train operations staff, and monitor project milestones to ensure adoption and efficiency. Prior experience in healthcare operations or project management is preferred.