Operations Supervisor (Automobile Terminal)

PSA Corporation Limited; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

PSA Corporation Limited in Singapore is seeking a detail-oriented operations assistant to support frontline counter activities, verify documents, process permits, handle customer inquiries, and assist with the issuance and collection of operational documents.

You will also help with vessel and cargo administration, monitor vessel movements, update pilotage information, and manage cargo balance records while coordinating yard operations for receiving, delivery and storage.

Qualifications

• Higher NITEC / NITEC in any discipline.
• Proficiency in Microsoft Office applications.
• Ability to work independently and handle operational responsibilities effectively.
• Good communication and interpersonal skills.
• Strong attention to detail with the ability to manage multiple tasks in a fast-paced environment.
• Willing to work on rotating shifts.

Responsibilities

• Support frontline counter operations, including document verification, permit processing, customer enquiries, access control, and issuance/collection of operational documents and items.
• Assist in vessel and cargo administration, including processing shipment and delivery transactions, monitoring vessel movements, updating pilotage information, and managing cargo balance records.
• Coordinate yard operations for cargo receiving, delivery, and storage activities, ensuring smooth traffic flow, compliance with approved routes, and adherence to operational procedures.
• Conduct routine inspections of the yard and facilities, identify defects or safety concerns, and follow up on rectification actions with relevant parties.
• Support safety, security, and housekeeping initiatives by carrying out operational checks and ensuring compliance with company policies and procedures.
• Perform billing-related verification, spot checks on cargo declarations, recovery charge assessments, and yard census activities, while liaising with internal departments and customers where necessary.

Skills

Attention to detail

Communication skills

Interpersonal skills

Multitasking

Independence

Fast-paced environment

Microsoft Office

Education

Higher NITEC / NITEC in any discipline

Tools

Microsoft Office

Job description

Job Duties:

• Support frontline counter operations, including document verification, permit processing, customer enquiries, access control, and issuance/collection of operational documents and items.
• Assist in vessel and cargo administration, including processing shipment and delivery transactions, monitoring vessel movements, updating pilotage information, and managing cargo balance records.
• Coordinate yard operations for cargo receiving, delivery, and storage activities, ensuring smooth traffic flow, compliance with approved routes, and adherence to operational procedures.
• Conduct routine inspections of the yard and facilities, identify defects or safety concerns, and follow up on rectification actions with relevant parties.
• Support safety, security, and housekeeping initiatives by carrying out operational checks and ensuring compliance with company policies and procedures.
• Perform billing-related verification, spot checks on cargo declarations, recovery charge assessments, and yard census activities, while liaising with internal departments and customers where necessary.

Requirements:

• Higher NITEC / NITEC in any discipline
• Proficiency in Microsoft Office applications
• Ability to work independently and handle operational responsibilities effectively
• Good communication and interpersonal skills
• Strong attention to detail with the ability to manage multiple tasks in a fast-paced environment
• Willing to work on rotating shifts