Operations Specialist

Jurong Port Pte Ltd.; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

Jurong Port Pte Ltd. in Singapore is seeking a hands-on Operations Specialist to monitor port activities, coordinate cargo handling, and ensure safe, efficient vessel operations.

The role requires NITEC or equivalent, a Class 4 driving license, and WSQ certifications; you will work 12-hour shifts, including weekends, and support continuous improvement in a dynamic port environment.

Join a leading international port operator delivering general, bulk and container cargo services.

Qualifications

• Minimum educational qualification of NITEC or equivalent.
• Knowledge of port operations, cargo handling, and vessel operations is an added advantage.
• Proficient in computer applications and basic administrative software.
• Possess a valid Class 4 driving licence.
• Relevant WSQ certifications such as Safe Lifting Operations, Rigger/Signalman, Fire/HazMat, First Aid, and Work at Height.

Responsibilities

• Monitor port operations and oversee cargo handling to meet productivity targets.
• Coordinate workflows and troubleshoot operations within the assigned sector.
• Liaise with vessel crew on safety and cargo handling procedures.
• Conduct inspections and manage handover between stevedoring and departments.
• Maintain accurate operational records and documentation.
• Communicate vessel activity updates to stakeholders.
• Coordinate with vessel checkers, stevedore foremen and gang personnel.
• Oversee safety compliance, ensure lifting equipment certificates are valid.
• Review method statements, risk assessments, and lifting plans.
• Investigate accidents and near-misses, prepare corrective action reports.
• Identify hazards and provide on-site safety guidance.

Skills

Port operations knowledge

Vessel operations experience

Computer literacy

Safety compliance

Education

NITEC or equivalent

Tools

MS Office

Administrative software

Job description

Headquartered in Singapore, Jurong Port is a leading international multipurpose port operator. Established in 1965, the port initially served Singapore's Jurong Industrial Estate. Jurong Port has since expanded to serve as Singapore's main general and bulk cargo gateway.

Jurong Port's multipurpose port operating expertise includes efficient handling of general, bulk and containerized cargo, management and operations of the Tuas Offshore Marine Centre, and Lighter Terminals in Penjuru and Marina South. Besides Singapore, Jurong Port is involved in overseas joint ventures in China and Indonesia. In 2016, Jurong Port's local and overseas terminals handled close to 35 million tons of general and bulk cargo, and 560,000 TEUs of container cargo.

The Job

1. Operational Responsibilities

• Monitor port operations and oversee cargo handling activities to ensure operational efficiency and achievement of targeted cargo handling productivity targets.
• Coordinate, monitor, and troubleshoot operational workflows and issues within the assigned sector to minimise disruptions and maintain smooth port operations.
• Liaise with vessel crew on safety, cargo handling, and other operational matters to ensure effective coordination and compliance with established procedures.
• Conduct inspections and facilitate the handover and takeover of operations areas between stevedoring companies and relevant departments.
• Maintain accurate and up-to-date operational records and documentation across designated platforms to support vessel and cargo operations.
• Promptly communicate and provide updates on vessel activities, operational progress, delays, disruptions, and work stoppages to relevant stakeholders.
• Coordinate with vessel checkers, stevedore foremen, and gang personnel to address operational issues and ensure the smooth execution of cargo handling activities.

2. Safety Responsibilities

• Oversee cargo handling operations to ensure strict compliance with requirements, established safety procedures, and operational standards.
• Ensure that lifting equipment, appliances, and gears have valid statutory certificates before use.
• Review Method Statements, Risk Assessments (RA), and Lifting Plans to ensure adequate hazard identification, effective risk control measures, and compliance with applicable safety requirements.
• Conduct investigations into accidents, near-miss incidents, and safety violations, and prepare reports identifying causes, corrective actions, and preventive measures.
• Proactively identify and address safety hazards and non-compliance during lifting operations, provide on-site guidance to personnel, and ensure timely rectification in accordance with established safety requirements and procedures.

3. Other Responsibilities

• Perform administrative duties and other ad-hoc assignments as directed by supervisors.
• Keep abreast of industry best practices, emerging operational trends, and relevant safety requirements, and apply appropriate improvements to daily operations.

Job Requirements

• Minimum educational qualification of NITEC or equivalent.
• Knowledge of port operations, cargo handling, and vessel operations will be an added advantage.
• Proficient in computer applications and basic administrative software.
• Possess a valid Class 4 driving licence.
• Relevant qualifications and certifications will be an advantage, including:
  • WSQ Supervise Safe Lifting Operations
  • WSQ Perform Rigger and Signalman Tasks
  • WSQ Respond to Fire and HazMat Emergency
  • Occupational First Aid
  • Manage/Perform Work at Height
• Work 12-hour rotating shifts, including weekends and public holidays.
• Willingness and ability to work overtime as required to meet operational demands.
• Able to work independently, prioritise tasks effectively, and adapt to changing operational requirements in a dynamic port environment.