OPERATIONS SPECIALIST at ARSLAN SRS PTE. LTD.

ARSLAN SRS PTE. LTD.; Singapore; On-site; SGD 61,000 - 64,000; Full time

Benefits offered by this job

Annual leave 14 days

Birthday leave

Medical coverage

Job summary

Security & Risk Solutions PTE. LTD in Singapore seeks an Operations Specialist to support site operations, manage daily ground operations, and escalate issues with client stakeholders.

You will lead updates during MBRs and QBRs, provide back-up coverage for SOC/GSOC during staff shortages, and assume Training Coordinator (TC) and Access Control Coordinator (ACC) duties during extended leave. This is a full-time, on-site role with clear accountability.

Qualifications

• Proven experience within a Security Operations Centre (SOC) environment.
• Strong operational, cross-functional and leadership capabilities.
• Excellent communication and presentation skills for stakeholder engagement, reporting and team handovers.
• The confidence and maturity to manage increased responsibility and accountability.
• A proactive mindset with the ability to operate effectively in a fast-paced environment.

Responsibilities

• Partner with the Site Operations Manager to oversee daily ground operations and manage issue escalations.
• Lead operational updates and reporting during Monthly Business Reviews (MBR) and Quarterly Business Reviews (QBR) with client stakeholders.
• Provide senior-level backup coverage for SOC / GSOC operations during manpower constraints.
• Assume Training Coordinator (TC) and Access Control Coordinator (ACC) responsibilities during periods of extended leave.

Skills

SOC experience

Leadership

Stakeholder communication

Operational coordination

Tools

Reporting tools

Job description

This Full time on site position offers great opportunities for career growth. We are seeking a capable and experienced Operations Specialist to support site operations, strengthen operational continuity, and engage confidently with key client stakeholders. This is an excellent opportunity for an experienced SOC professional who is ready to take the next step into a higher-accountability operational role.

Location: Singapore, S00, SG.

Position

Operations Specialist — Full-Time

GROSS MONTHLY SALARY

S$5,500 – S$5,700

WORKING HOURS

Standard Office Hours

KEY RESPONSIBILITIES

• Partner with the Site Operations Manager to oversee daily ground operations and manage issue escalations.
• Lead operational updates and reporting during Monthly Business Reviews (MBR) and Quarterly Business Reviews (QBR) with client stakeholders.
• Provide senior-level backup coverage for SOC / GSOC operations during manpower constraints.
• Assume Training Coordinator (TC) and Access Control Coordinator (ACC) responsibilities during periods of extended leave.

Professional Qualifications

• Proven experience within a Security Operations Centre (SOC) environment
• Strong operational, cross-functional and leadership capabilities
• Excellent communication and presentation skills for stakeholder engagement, reporting and team handovers
• The confidence and maturity to manage increased responsibility and accountability
• A proactive mindset with the ability to operate effectively in a fast-paced environment

EMPLOYEE BENEFITS

• 14 Days Annual Leave
• 1 Day Birthday Leave Available upon successful 3-month confirmation
• *Comprehensive Medical Coverage Available upon successful 3-month confirmation

About Us

SECURITY & RISK SOLUTIONS PTE. LTD was founded in 2006. We started out as a provider of technical personnel for security hardware and access control systems. With our diligent and conscientious effort to fulfill our client's requirement, this gave rise to opportunities for SRS to offer wider scope of services. We, have earned the trust of our clients through close cooperation and from our efforts to understand our clients' unique security concerns. This enables us to learn more about our clients' needs & make SRS standout from other security providers. Our Officers are experienced and equipped with skills in their respective field of expertise. Our senior management staffs are from the Police KINS unit, Security Command Unit of Singapore Police Force, United Nation Peacekeeping Unit & Special Operations Force (Counter-Terrorism Unit) from the Singapore Armed Forces.