Crisis Response Analyst at ARSLAN SRS PTE. LTD.

ARSLAN SRS PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

SECURITY & RISK SOLUTIONS PTE. LTD is seeking a Crisis Response Analyst to monitor open sources, assess global events, and coordinate safety activations for platform users during disasters.

The role involves producing operational briefs, conducting threat forecasts, and collaborating with cross-functional teams in a high-stress environment, with 12-hour shifts in the Marina area.

Qualifications

• Bachelor's degree in Geosciences, Environmental science, Meteorology and Climate Studies, Geography, Political Science, International Relations, Crisis and Disaster Management.
• Demonstrated strength in analytical thinking, open source research, critical thinking, and problem solving, with excellent time management skills.
• Ability to write clear and concise incident assessments and reports.
• Capable of working both independently and collaboratively within a team, while effectively managing multiple competing priorities.

Responsibilities

• Monitor open source platforms to analyze global events and assess their impact on the Client's assets and public users on the Client's platform
• Track forecasts and ongoing conflicts for natural and non-natural threats to the Client's platform users using open source tools
• Conduct damage assessments for natural and non-natural disasters
• Communicate Safety Check activations to cross-functional partners in a timely manner
• Prepare operational briefs for leadership
• Develop forecast reports on emerging global threats
• Identify potential questionable user content on Crisis Response pages, taking appropriate actions
• Work on all other duties as assigned, including special projects related to operating procedures, workflow improvements, and crisis data analyses

Skills

Analytical thinking

Open source research

Data analysis

Programming (Python)

Programming (R)

Education

Bachelor's degree in Geosciences/Environmental science/Meteorology and Climate Studies/Geography/Political Science/International Relations/Crisis and Disaster Management

Tools

ArcGIS

Job description

Job Summary

The Crisis Response Analyst is responsible for triage and quality assurance processes, in support of the Client's Social Issues programs. This position is primarily responsible for operating the Crisis Response product, which enables the Client's platform users to mark themselves safe during disasters. The Analyst will proactively monitor global events, gather and disseminate timely information, assess incidents according to the Client's Standard Operating Procedures (SOPs), and activate and oversee all Crisis Response systems.

Job Description

• Monitor open source platforms to analyze global events and assess their impact on the Client's assets and public users on the Client's platform
• Track forecasts and ongoing conflicts for natural and non-natural threats to the Client's platform users using open source tools
• Conduct damage assessments for natural and non-natural disasters
• Communicate Safety Check activations to cross-functional partners in a timely manner
• Prepare operational briefs for leadership
• Develop forecast reports on emerging global threats
• Identify potential questionable user content (e.g. misinformation) on Crisis Response pages, taking appropriate actions
• Work on all other duties as assigned, including special projects related to operating procedures, workflow improvements, and crisis data analyses

Qualification

• Bachelor's degree in Geosciences, Environmental science, Meteorology and Climate Studies, Geography, Political Science, International Relations, Crisis and Disaster Management
• Demonstrated strength in analytical thinking, open source research, critical thinking, and problem solving, with excellent time management skills
• Able to approach complex problems logically and maintain composure and professionalism in fast-paced, high-stress situations
• Ability to write clear and concise incident assessments and reports
• Capable of working both independently and collaboratively within a team, while effectively managing multiple competing priorities
• Highly self-motivated and able to perform effectively with minimal supervision
• Background in disaster response or other emergency/crisis management fields preferred
• At least 2 years of experience with customer service background in a fast-paced environment preferred
• Proficiency in statistical and data analysis, including coding skills for analytics and data processing (e.g., SQL, R, Python) preferred
• Experience with geospatial analysis tools and techniques (e.g. ArcGIS) preferred

Working Hours and Location

Marina area 12 hours rotational shift schedule 4 work days a week Ability to perform shift work, including weekends and public holidays

About the Company

SECURITY & RISK SOLUTIONS PTE. LTD was founded in 2006. We started out as a provider of technical personnel for security hardware and access control systems. With our diligent and conscientious effort to fulfill our client's requirement, this gave rise to opportunities for SRS to offer wider scope of services. We, have earned the trust of our clients through close cooperation and from our efforts to understand our clients' unique security concerns. This enables us to learn more about our clients' needs & make SRS standout from other security providers. Our Officers are experienced and equipped with skills in their respective field of expertise. Our senior management staffs are from the Police KINS unit, Security Command Unit of Singapore Police Force, United Nation Peacekeeping Unit & Special Operations Force (Counter-Terrorism Unit) from the Singapore Armed Forces.