Operations & Process Improvement Lead

MCKIN TALENT SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

MCKIN TALENT SOLUTIONS PTE. LTD. is seeking a proactive Operations Associate to support daily business operations across multiple departments, ensuring smooth workflows and timely service delivery.

You will monitor performance metrics, prepare clear reports for management, coordinate internal and external communications, and assist in planning and executing projects from conception through to completion. The role requires strong analytical and organizational skills, excellent communication, and

Qualifications

• Minimum Diploma and above.
• Strong analytical and organisational skills with the ability to manage multiple priorities simultaneously.
• Excellent communication and interpersonal skills for effective stakeholder engagement.
• Driven, adaptable, and eager to contribute in a fast-paced and dynamic work environment.

Responsibilities

• Support daily business operations across multiple departments to ensure smooth workflow and timely service delivery
• Monitor operational performance metrics and prepare clear, insightful reports for management review and decision-making
• Coordinate communication between internal teams and external partners to keep projects and deliverables on track
• Assist in planning and executing internal projects and operational initiatives from conception through to completion
• Identify process inefficiencies and contribute practical, well-thought-out ideas to improve overall workflow and performance
• Maintain accurate documentation, records, and data entries across all operational functions with attention to detail
• Participate actively in meetings, track action items diligently, and ensure timely follow-ups on all operational matters
• Support strategic planning, budgeting activities, and business reporting processes as directed by management
• Liaise with vendors, suppliers, and service providers to ensure operational requirements are met efficiently
• Contribute to process improvement initiatives and help streamline internal systems for greater organisational efficiency

Education

Diploma

Job description

MCKIN TALENT SOLUTIONS PTE. LTD. is seeking a proactive Operations Associate to support daily business operations across multiple departments, ensuring smooth workflows and timely service delivery.

You will monitor performance metrics, prepare clear reports for management, coordinate internal and external communications, and assist in planning and executing projects from conception through to completion. The role requires strong analytical and organizational skills, excellent communication, and