Operations Pharmacist: Lead Pharmacy Ops & Process Improvement

STAFFKING PTE. LTD.; Singapore; On-site; SGD 45,000 - 67,000; Full time

Job summary

STAFFKING PTE. LTD. is seeking a Pharmacy Operations Lead to manage daily pharmacy operations, directing pharmacists and support staff to ensure safe and timely medication preparation and distribution.

You will coach and develop staff while driving continuous process improvement and technology-enabled productivity. Responsibilities include optimizing workflow, ensuring regulatory compliance, overseeing inventories, and collaborating with cross-functional teams to meet urgent operational

Qualifications

• Degree in Pharmaceutical Science or related field.

Responsibilities

• Lead daily pharmacy operations to ensure safe, accurate, and timely medication preparation and distribution, while directing and deploying Pharmacy Technicians, Pharmacy Assistants, and locum staff.
• Manage workflow, manpower allocation, workload priorities, and operational resources, while coaching staff, providing feedback, and supporting training and competency development.
• Drive process improvement and transformation by identifying bottlenecks, redesigning workflows, SOPs, and work instructions, and implementing technology, automation, and dashboards to improve productivity, quality, medication safety, turnaround time, and cost efficiency.
• Ensure compliance with medication safety, regulatory, and quality requirements, and support audits, incident investigations, root cause analysis, and corrective actions.
• Oversee inventory availability, accuracy, stock takes, and resource utilisation to reduce wastage, overstocking, stock-outs, and operational inefficiencies.
• Lead the resolution of customer complaints and service issues, and identify opportunities to improve the patient/customer experience.
• Undertake ad hoc duties and special assignments, provide cross-functional support to other teams and departments, and collaborate with stakeholders to support urgent operational requirements, projects, and business objectives.

Education

Bachelor's Degree in Pharmaceutical Science or related field

Job description

STAFFKING PTE. LTD. is seeking a Pharmacy Operations Lead to manage daily pharmacy operations, directing pharmacists and support staff to ensure safe and timely medication preparation and distribution.

You will coach and develop staff while driving continuous process improvement and technology-enabled productivity. Responsibilities include optimizing workflow, ensuring regulatory compliance, overseeing inventories, and collaborating with cross-functional teams to meet urgent operational