Operations Manager - Up to $4K - F&B - 0310

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 33,000 - 45,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking an F&B Operations Manager to oversee front-of-house service flow, guest experience, and staff performance at the Somerset location in Singapore. The role includes rosters, discipline, training, and ensuring compliance with SOPs and regulatory requirements.

Working hours are from 10am to 10pm, five days a week, with breaks and meals provided. Basic salary ranges from SGD 3000 to SGD 4000, with service fee distribution available.

Responsibilities

• Oversee FOH service flow and guest experience
• Ensure compliance with all service SOPs
• Act as first-level handler for customer complaints
• Supervise staff grooming, conduct, and service standards
• Ensure proper execution of opening and closing procedures
• Prepare FOH duty rosters and manpower allocation
• Monitor attendance, punctuality, and discipline
• Conduct on-the-job training for FOH staff
• Provide probation feedback and performance observations
• Ensure smooth daily restaurant operations
• Coordinate service timing with kitchen operations
• Support service operations personally during peak hours
• Maintain table turnover efficiency
• Supervise takeaway and delivery workflow on-site
• Ensure compliance with SFA / NEA regulations
• Enforce Company policies and code of conduct
• Escalate operational issues promptly

Job description

F&B Operations Manager

Working Days: 5 days work (based on roster)
Working Hours: 10am - 10pm (2.5 hours break, breakfast & lunch provided)
Working Location: Somerset
Basic Salary: $3000 - $4000 (service fee distribution available)

A. Front-of-House Operations

• Oversee FOH service flow and guest experience
• Ensure compliance with all service SOPs
• Act as first-level handler for customer complaints
• Supervise staff grooming, conduct, and service standards
• Ensure proper execution of opening and closing procedures

B. Staff Management

• Prepare FOH duty rosters and manpower allocation
• Monitor attendance, punctuality, and discipline
• Conduct on-the-job training for FOH staff
• Provide probation feedback and performance observations

C. Daily Operations

• Ensure smooth daily restaurant operations
• Coordinate service timing with kitchen operations
• Support service operations personally during peak hours
• Maintain table turnover efficiency
• Supervise takeaway and delivery workflow on-site

D. Compliance & Reporting

• Ensure compliance with SFA / NEA regulations
• Enforce Company policies and code of conduct
• Escalate operational issues promptly