AB03 - F&B Operations Manager - Somerset - $3K - $4K + Service Charge

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 33,000 - 45,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is looking for an F&B Operations Manager to manage front-of-house operations from Somerset, ensuring exceptional guest experiences.

The role covers daily restaurant operations, staff rosters and training, and strict adherence to SOPs, with service-level supervision for peak periods and on-site takeaway/delivery workflow.

Qualifications

• Candidates with relevant working experience preferred.

Responsibilities

• Oversee FOH service flow and guest experience.
• Ensure compliance with service SOPs.
• Act as first-level handler for customer complaints.
• Supervise staff grooming, conduct, and service standards.
• Ensure proper execution of opening and closing procedures.
• Prepare FOH duty rosters and manpower allocation.
• Monitor attendance, punctuality, and discipline.
• Conduct on-the-job training for FOH staff.
• Provide probation feedback and performance observations.
• Coordinate service timing with kitchen operations.
• Support service operations personally during peak hours.
• Maintain table turnover efficiency.
• Supervise takeaway and delivery workflow on-site.

Job description

F&B Operations Manager

Working Days: 5 days work (based on roster)

Working Hours: 10am - 10pm (2.5 hours break, breakfast & lunch provided)

Working Location: Somerset

Basic Salary: $3000 - $4000 (service fee distribution available)

Job Description

A. Front-of-House Operations

• Oversee FOH service flow and guest experience
• Ensure compliance with all service SOPs
• Act as first-level handler for customer complaints
• Supervise staff grooming, conduct, and service standards
• Ensure proper execution of opening and closing procedures

B. Staff Management

• Prepare FOH duty rosters and manpower allocation
• Monitor attendance, punctuality, and discipline
• Conduct on-the-job training for FOH staff
• Provide probation feedback and performance observations

C. Daily Operations

• Ensure smooth daily restaurant operations
• Coordinate service timing with kitchen operations
• Support service operations personally during peak hours
• Maintain table turnover efficiency
• Supervise takeaway and delivery workflow on-site

D. Compliance & Reporting

• Ensure compliance with SFA / NEA regulations
• Enforce Company policies and code of conduct
• Escalate operational issues promptly

Requirements

• Candidates with relevant working experience preferred