Operations Manager

people profilers pte. ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

People Profilers Pte. Ltd.

is seeking an experienced site operations leader in Logistics to oversee warehouse activities, layout optimization, and automation projects aimed at boosting efficiency. The role includes managing P&L, cost optimization, cross-functional collaboration, and leading Lean Six Sigma and digital transformation while ensuring safety, regulatory compliance, and strong customer relationships.

Qualifications

• Degree in Business, Supply Chain, Logistics, or a related discipline.
• 5 to 8 years of managerial experience in Contract Logistics.
• Proven track record in P&L management, Lean implementations, and leading large, multi-functional teams.
• Strong commercial acumen and ability to understand lease terms, pricing models, and SLA penalties.
• Excellent executive presentation skills for leading customer Quarterly Business Reviews (QBRs) and internal steering meetings.

Responsibilities

• Provided strategic leadership for site operations, overseeing warehouse activities, facility layout optimization, and automation solutions to improve efficiency.
• Drove cost optimization through management of labour, overtime, and third-party services while identifying cost-effective alternatives.
• Acted as primary liaison for key customers, supporting contract renewals, business reviews, and scope expansion.
• Led Lean Six Sigma and digital transformation projects to enhance productivity and customer service performance.
• Held full accountability for site P&L performance, budget management, and financial controls.
• Authorized third-party expenditures, equipment purchases, and procurement within approved limits.
• Ensured compliance with Workplace Safety and Health, MOM, and SCDF regulations.
• Conducted performance reviews, workforce planning, and capacity forecasting to align resources with volumes.
• Collaborated with cross-functional teams to drive continuous improvement and governance.
• Provided leadership to management teams fostering a high-performance culture focused on safety and quality.

Skills

P&L management

Lean implementations

Leadership of large teams

Executive presentation skills

Education

Degree in Business or Logistics

Job description

Industry: Logistics

Conducive Working Environment

MNC Environment

Responsibilities

• Provided strategic leadership for site operations, overseeing warehouse activities, facility layout optimization, and the implementation of automation solutions to improve operational efficiency.
• Drove cost optimization initiatives through rigorous management of labour, overtime, third-party services, and operational expenditures while identifying cost-effective alternatives.
• Acted as the primary commercial and operational liaison for key customers, supporting contract renewals, business reviews, and scope expansion opportunities.
• Led Lean Six Sigma and digital transformation projects to enhance productivity, operational excellence, and customer service performance.
• Held full accountability for site P&L performance, budget management, financial controls, and resource optimization.
• Authorized third-party expenditures, equipment purchases, and operational procurement requests within approved financial authority limits.
• Ensured full compliance with regulatory and statutory requirements, including Workplace Safety and Health (WSH), Ministry of Manpower (MOM), and Singapore Civil Defence Force (SCDF) regulations.
• Conducted performance management reviews, workforce planning, and capacity forecasting to align manpower resources with current and projected business volumes.
• Collaborated with cross-functional teams to drive continuous improvement initiatives, strengthen operational governance, and achieve business objectives.
• Provided leadership and direction to management teams, fostering a high-performance culture focused on safety, quality, productivity, and customer satisfaction.

Requirements

• Degree in Business, Supply Chain, Logistics, or a related discipline.
• 5 to 8 years of relevant experience in a managerial position within Contract Logistics.
• Proven track record in P&L management, Lean implementations, and leading large, multi-functional teams.
• Strong commercial acumen and ability to understand lease terms, pricing models, and SLA penalties.
• Excellent executive presentation skills for leading customer Quarterly Business Reviews (QBRs) and internal steering meetings.

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified