Logistics Operations Manager

CROWNWAY LOGISTICS PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Crownway Logistics Pte. Ltd. in Singapore is seeking a Warehouse Supervisor to oversee daily warehouse activities, including receiving, unloading, storage, picking, packing and dispatching goods.

You will monitor inventory movements, maintain accurate records, supervise staff, enforce safety SOPs, coordinate deliveries with customers and suppliers, and report on performance to drive continuous improvement. Diploma or degree in Logistics or related field is preferred; familiarity with WMS and MS

Qualifications

• Diploma or degree in Logistics, Supply Chain Management, Warehousing, or related discipline.
• Relevant experience in warehouse operations, logistics coordination, inventory control or distribution management.
• Supervisory or team-management experience preferred.
• Knowledge of inventory management systems, WMS and Excel.
• Good communication, organisational and problem-solving skills.
• Ability to coordinate multiple operational activities and meet deadlines.
• Strong attention to detail and commitment to workplace safety.
• Logistics management experience and suitable qualifications will be considered.

Responsibilities

• Oversee daily warehouse activities including receiving, unloading, sorting, storage, picking, packing and dispatching goods.
• Monitor movement of goods to ensure accuracy and timeliness.
• Coordinate deliveries, collections and distribution activities.
• Supervise warehouse staff, schedule shifts and monitor attendance.
• Ensure safety, compliance and proper handling of goods.
• Prepare inventory records and weekly performance reports.
• Identify improvements to layouts, workflows and logistics processes.

Skills

Communication

Problem solving

Organisational skills

Attention to detail

Deadline driven

Education

Diploma or degree in Logistics/Supply Chain/Warehousing

Tools

Inventory management systems

Warehouse Management Systems (WMS)

Microsoft Excel

Job description

1. Warehouse Operations

   • Supervise daily warehouse activities, including receiving, unloading, sorting, storage, picking, packing and dispatching goods.

   • Ensure goods are stored in designated locations and warehouse space is used efficiently.

   • Monitor the movement of incoming and outgoing goods to ensure accuracy and timeliness.

   • Implement standard operating procedures to improve warehouse productivity.

2. Inventory and Stock Control

   • Maintain accurate inventory records and monitor stock movements.

   • Conduct regular stock counts, cycle counts and inventory reconciliations.

   • Investigate stock discrepancies, damaged goods, missing items and operational losses.

   • Coordinate stock replenishment and ensure proper labelling and documentation.

3. Logistics and Transportation Coordination

   • Coordinate deliveries, collections, transport schedules and distribution activities.

   • Liaise with customers, suppliers, transport providers and internal teams.

   • Monitor delivery performance and resolve delays or logistical issues.

   • Prepare delivery orders, goods-received notes, dispatch records and other relevant documents.

4. Manpower Supervision

   • Allocate daily duties and work schedules to warehouse personnel.

   • Monitor staff attendance, work quality, productivity and compliance with procedures.

   • Train employees on warehouse processes, safe handling of goods and documentation requirements.

   • Provide operational guidance and address day-to-day staffing issues.

5. Safety and Compliance

   • Ensure warehouse activities comply with applicable workplace safety requirements.

   • Monitor safe handling, stacking and storage of goods.

   • Ensure equipment and warehouse areas are maintained in a safe and orderly condition.

   • Report accidents, incidents, hazards and damaged goods to management.

6. Reporting and Operational Improvement

   • Prepare daily or weekly reports on inventory, deliveries, manpower and operational performance.

   • Monitor productivity, order accuracy and delivery timelines.

   • Identify opportunities to reduce operating costs, minimise errors and improve efficiency.

   • Recommend improvements to warehouse layout, workflows and logistics processes.

7. Management and Coordination (where applicable to the manager-level position)

   • Develop and implement warehouse and distribution operating plans.

   • Monitor logistics costs, resource utilisation and service performance.

   • Coordinate with management on operational budgets, staffing requirements and business planning.

   • Establish performance indicators and implement corrective actions where necessary.

Requirements

• Diploma or degree in Logistics, Supply Chain Management, Warehousing, Business Administration or a related discipline is preferred.

• Relevant experience in warehouse operations, logistics coordination, inventory control or distribution management.

• Supervisory or team-management experience is preferred.

• Knowledge of inventory management systems, warehouse management systems (WMS), Microsoft Excel and operational reporting.

• Good communication, organisational and problem-solving skills.

• Ability to coordinate multiple operational activities and meet deadlines.

• Strong attention to detail and commitment to workplace safety.

• Candidates with relevant logistics management experience and suitable qualifications will be considered.