Operations Manager

multiclean pte. ltd.; Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

multiclean pte. ltd. in Singapore is seeking an Operations Manager (Cleaning Services) to oversee daily cleaning operations, workforce planning and service delivery.

You will ensure smooth daily operations, maintain service standards and manage client relationships. The role requires 5+ years of management experience in cleaning/services, a relevant bachelor’s degree, and strong leadership, planning and communication skills.

Qualifications

• Minimum 5 years of relevant management experience in cleaning services, facilities management or operations.
• Bachelor’s degree in Business Administration, Facilities Management, Engineering or related field.
• Strong leadership, planning and organisational skills.

Responsibilities

• Plan, organise and manage daily cleaning service operations.
• Develop operational strategies to improve productivity and service quality.
• Supervise operations supervisors and team leaders.
• Manage manpower deployment, staff scheduling and workforce allocation.
• Coordinate with clients regarding service requirements and operational matters.
• Monitor cleaning contracts, project performance and operational costs.
• Ensure compliance with workplace safety, health and environmental regulations.
• Prepare operational reports, budgets and performance reviews.
• Identify business development opportunities and support company growth.
• Implement SOPs and operational improvements.

Skills

Leadership

Planning

Organisational skills

Communication

Problem-solving

Workforce management

Safety knowledge

Education

Bachelor’s degree

Job description

JOB TITLE: OPERATIONS MANAGER (CLEANING SERVICES)

Company Industry: Cleaning Services / Facilities Management
Employment Type: Full-Time
Position: Operations Manager
Working Days: 6 Days per Week
Working Hours: 12 Hours per Day
Work Location: Singapore

Job Description

We are seeking a competent and experienced Operations Manager to oversee and manage the company's cleaning operations, workforce planning and service delivery.

The successful candidate will be responsible for ensuring smooth daily operations, maintaining service standards and managing client relationships.

Key Responsibilities

1. Plan, organise and manage daily cleaning service operations.

2. Develop operational strategies to improve productivity and service quality.

3. Supervise operations supervisors and team leaders.

4. Manage manpower deployment, staff scheduling and workforce allocation.

5. Coordinate with clients regarding service requirements and operational matters.

6. Monitor cleaning contracts, project performance and operational costs.

7. Ensure compliance with workplace safety, health and environmental regulations.

8. Prepare operational reports, budgets and performance reviews.

9. Identify business development opportunities and support company growth.

10. Implement standard operating procedures (SOPs) and operational improvements.

Requirements

1. Bachelor's Degree in Business Administration, Facilities Management, Engineering or a related field.

2. Minimum 5 years of relevant management experience in cleaning services, facilities management or operations.

3. Strong leadership, planning and organisational skills.

4. Good communication and problem-solving abilities.

5. Ability to manage a large workforce and multiple cleaning projects.

6. Knowledge of Singapore workplace safety and operational requirements.

Working Conditions

• Working Days: 6 days per week.

• Working Hours: 12 hours per day.

• Employment Type: Full-Time.

• Work Location: Singapore.