Operations Manager

HUB Distributors Services Pte Ltd; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

HUB Distributors Services Pte Ltd is seeking an Operations Manager to oversee fleet, warehouse and logistics operations in Singapore. You will plan, coordinate and monitor daily fleet activities, ensure regulatory compliance, optimize costs and lead a team of drivers, customer service, supervisors and warehouse staff.

You will implement SOPs, track KPIs, manage budgets and drive process improvements to deliver reliable service and efficiency.

Responsibilities

• Plan, coordinate and monitor daily fleet operations, including scheduling, dispatch and route optimisation
• Ensure full compliance with LTA regulations, MOM workplace safety requirements and other statutory requirements
• Monitor fleet utilisation, fuel consumption and vehicle maintenance schedules to optimise cost efficiency
• Ensure proper licensing, insurance and renewal of vehicle permits and road tax
• Handle incident investigations and accident reporting, and resolve operational issues promptly
• Manage and oversee the receiving, storage and distribution of goods within the warehouse
• Collaborate with the logistics team to optimise warehouse layout and workflows
• Implement and maintain inventory control systems to ensure accurate stock levels
• Lead and manage a team of drivers, Customer Services, Supervisors and warehouse staff, including recruitment, training and performance appraisal
• Supervise and train staff to ensure compliance with safety protocols and SOPs
• Develop and implement SOPs to improve operational efficiency, safety standards and service quality
• Identify and implement process improvements to enhance operational efficiency
• Track KPIs (on-time delivery, vehicle downtime, incident rates, inventory accuracy, etc.) and prepare regular performance reports for management
• Manage budgets, control operational costs and identify cost-saving opportunities
• Liaise with customers, vendors, cross-functional teams and internal stakeholders to meet customer requirements and ensure timely, accurate delivery and service fulfilment

Job description

Key responsibilities

Transport and fleet

• Plan, coordinate and monitor daily fleet operations, including scheduling, dispatch and route optimisation

• Ensure full compliance with LTA regulations, MOM workplace safety requirements and other statutory requirements

• Monitor fleet utilisation, fuel consumption and vehicle maintenance schedules to optimise cost efficiency

• Ensure proper licensing, insurance and renewal of vehicle permits and road tax

• Handle incident investigations and accident reporting, and resolve operational issues promptly

Warehouse and inventory

• Manage and oversee the receiving, storage and distribution of goods within the warehouse

• Collaborate with the logistics team to optimise warehouse layout and workflows

• Implement and maintain inventory control systems to ensure accurate stock levels

People and leadership

• Lead and manage a team of drivers, Customer Services, Supervisors and warehouse staff, including recruitment, training and performance appraisal

• Supervise and train staff to ensure compliance with safety protocols and SOPs

Performance, cost and process improvement

• Develop and implement SOPs to improve operational efficiency, safety standards and service quality

• Identify and implement process improvements to enhance operational efficiency

• Track KPIs (on-time delivery, vehicle downtime, incident rates, inventory accuracy, etc.) and prepare regular performance reports for management

• Manage budgets, control operational costs and identify cost-saving opportunities

Stakeholder management

• Liaise with customers, vendors, cross-functional teams and internal stakeholders to meet customer requirements and ensure timely, accurate delivery and service fulfilment