Operations Lead - Cleaning Services & Team Management

GOOD MORNING CLEANING; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

GOOD MORNING CLEANING in Singapore seeks a capable supervisor to organize cleaning operations and staff schedules, ensuring high service quality for clients.

You will provide orientation and training, manage inventory, and prepare reports for management, while maintaining safety standards. Experience in cleaning and the ability to work rotating shifts are valued.

Qualifications

• Diploma or higher is required.
• Strong Microsoft Excel skills are essential.
• Experience in a cleaning company is preferred.

Responsibilities

• Assign cleaning tasks to staff as required.
• Create staffing schedules and deploy workforce efficiently.
• Conduct manpower planning and deployment.
• Provide orientation and training for new staff.
• Deliver high-quality customer service to clients.
• Manage inventory and order supplies.

Skills

Microsoft Excel

Education

Diploma and above

Job description

Job Scope:

• Assign cleaning tasks.
• Create staffing schedules.
• Carry out manpower planning and deployment.
• Provide orientation and training for new staff.
• Offer high-quality customer service to clients.
• Manage the inventory and order supplies.
• Issue supplies and equipment to staff.
• Hire new staff and recommend transfers, promotions and dismissals.
• Perform cleaning duties.
• Perform services as required by clients.
• Prepare reports and share them with management.
• Establish standards and procedures for work.
• Attend staff meetings to discuss policies.
• Ensure compliance with safety and sanitation policies.
• Recommend service improvements to the management.
• Handle complaints from customer.
• For staff with valid Class 3 Driving License, a company vehicle may be issued for operational use.
• Driving staff to comply with company driving conduct and am liable for traffic offences and accidents.

Requirement:

• Physically fit, able to carry out prolonged standing and carry load
• Diploma and above
• Strong in Microsoft Excel
• Experience working in a cleaning company preferred
• Class 3 Driving License preferred
• Able to work rotating shifts on a 6 days rostered work week