Operations Lead - Beauty & Wellness Retail (Multi-Outlet)

HEART SPRINGS HOLDINGS PTE. LTD.; Singapore; Sur place; SGD 42 000 - 64 000; Plein temps

Résumé du poste

Heart Springs Holdings Pte. Ltd. is seeking a capable operations professional to manage daily activities across six retail outlets in Singapore.

You will support the operations manager, monitor inventory, coordinate maintenance, and help drive sub-activities from campaigns to service launches. The role requires a Diploma/Degree in Business Admin or related field, 2+ years in ops/retail, and bilingual English/Chinese.

Qualifications

• Diploma or degree in Business Administration or a related field.
• Minimum 2 years of experience in operations or retail (beauty/wellness a plus).
• Experience or interest in digital marketing, content creation, or social media handling.
• Proficient in English and Chinese to liaise with internal teams, Chinese-speaking staff, and vendors.
• Strong coordination, planning, and communication skills.
• Proficient in MS Excel, Google Workspace, POS or CRM systems.
• Able to work independently and manage multiple priorities.
• Willing to travel across Singapore outlets.

Responsabilités

• Oversee daily operations across 6 retail outlets and ensure SOP compliance.
• Support operations manager to resolve operational issues promptly.
• Track inventory, coordinate maintenance, and ensure service readiness.
• Support vendor procurement and supply chain coordination.
• Generate weekly/monthly operational reports for management.
• Ensure regulatory compliance and workplace safety standards.
• Support campaign setups, seasonal promotions, and service launches.
• Assist with digital marketing efforts: coordinate and support content creation for social media; monitor customer comments and reviews.

Connaissances

Bilingual English & Chinese

Coordination & planning

Communication

Independent with multitask

Travel willingness

Formation

Diploma/Degree in Business Administration or related field

Outils

MS Excel

Google Workspace

POS/CRM systems

Description du poste

Heart Springs Holdings Pte. Ltd. is seeking a capable operations professional to manage daily activities across six retail outlets in Singapore.

You will support the operations manager, monitor inventory, coordinate maintenance, and help drive sub-activities from campaigns to service launches. The role requires a Diploma/Degree in Business Admin or related field, 2+ years in ops/retail, and bilingual English/Chinese.