Operations Lead at Gentle Giant Ventures

Gentle Giant Ventures; Singapore; Hybrid; SGD 50,000 - 73,000; Full time

Job summary

Gentle Giant Ventures in Singapore’s Raffles Place is seeking an Operations Lead to partner directly with management. This is the number-two role spanning floor service, marketing, and partnerships. It’s fast-paced and broad, offering a clear path to General Manager as the brand grows.

You’ll drive day-to-day operations, inventory and cost control, and support revenue growth while owning social media content and event partnerships. The right candidate thrives in a multi-hat, growth-oriented team.

Qualifications

• 3–5 years in F&B or hospitality with frontline experience
• Organised, self-driven; proactive and able to work without direction
• Willing to wear multiple hats across ops, marketing and partnerships

Responsibilities

• Run day-to-day cafe and bar operations, including rostering and service standards
• Manage inventory, supplier relationships, and cost control
• Support food revenue growth strategy and events coordination
• Own social media content pipeline and coordinate KOL activations
• Lead brand activations and partnerships programs
• Be the go-to person management trusts to keep things moving when they’re not in the room

Skills

Operations management

Team coordination

Inventory management

Marketing coordination

Job description

Gentle Giant Ventures in Raffles, S00, SG.

About Us

We are a community-driven cafe bar in Raffles Place, serving specialty coffee and brunch by day and transforming into a vibrant social venue with music, drinks, and curated experiences by night. We focus on hospitality that builds relationships and community.

The Role

We're looking for an Operations Lead to work directly alongside the management. This is a number-two role.

You’ll be across everything from floor service to marketing to partnerships. It’s broad, it’s fast, and it’s the kind of role where the right person grows into a General Manager and eventually leads our future growth. This isn’t a job for someone who wants a lane. It’s for someone who wants the whole road.

What You’ll Be Doing

• Running day-to-day operations across our café and bar service, including team coordination, rostering, and service standards
• Managing inventory, supplier relationships, and cost control
• Supporting our food revenue growth strategy. This is a key priority, not an afterthought
• Owning our social media content pipeline and coordinating KOL activations
• Helping execute events, brand activations, and partnership programming
• Being the person the management trusts to keep things moving when they’re not in the room

Who You Are

• 3 to 5 years in F&B or hospitality. You’ve worked the floor, you understand service, and you’ve started taking on responsibility beyond your title
• You’re organised, self-driven, and you don’t wait to be told what to do
• You’re comfortable wearing multiple hats. Ops one hour, content the next, supplier call after that
• You have good taste and an eye for detail. You care about how things look, feel, and flow
• Knowledge of Singapore’s café and bar scene is a big plus
• You’re excited by building something, not just maintaining it

What’s In It For You

• A clear growth path. The right person will step into a GM role and be first in line to lead our future growth
• Direct mentorship from the management. No layers, no politics, just proximity to every decision
• The chance to shape a brand from early days, not inherit someone else’s playbook
• Exposure across every part of the business: ops, marketing, community, partnerships, events

Job Type

Permanent

Pay

$4,500.00 - $6,500.00 per month

Work Location

In person