Operations Lead

GENTLE GIANT VENTURES PTE. LTD.; Singapore; On-site; SGD 54,000 - 90,000; Full time

Benefits offered by this job

GM pathway

Direct mentorship

Brand-building opportunities

Cross-functional exposure

Job summary

GENTLE GIANT VENTURES PTE. LTD. seeks an Operations Lead in Singapore to work with management as the second-in-command, overseeing cafe and bar operations, marketing, and partnerships.

You will drive service standards, inventory control, supplier relations, and events while expanding growth into future GM responsibilities. The role blends ops, marketing and relationship-building in a fast-paced environment.

Qualifications

• 3 to 5 years in F&B or hospitality, with floor experience and growing responsibilities.
• Strong organisational and self-driven work ethic.
• Ability to multitask across ops, content, and supplier calls.
• Good taste, eye for detail in presentation and flow.

Responsibilities

• Run day-to-day operations across cafe and bar service, including rostering and service standards.
• Manage inventory, supplier relationships and cost control.
• Support food revenue growth strategy as a priority.
• Own social media content pipeline and coordinate KOL activations.
• Help execute events, brand activations, and partnership programming.
• Be the go-to person to keep things moving when management isn’t present.

Skills

Hospitality operations

Team coordination

Inventory management

Marketing coordination

Partnerships

Job description

About Us

We are a community-driven cafe bar in Raffles Place, serving specialty coffee and brunch by day and transforming into a vibrant social venue with music, drinks, and curated experiences by night. We focus on hospitality that builds relationships and community.

The Role

We're looking for an Operations Lead to work directly alongside the management. This is a number-two role. You'll be across everything from floor service to marketing to partnerships. It's broad, it's fast, and it's the kind of role where the right person grows into a General Manager and eventually leads our future growth.

This isn't a job for someone who wants a lane. It's for someone who wants the whole road.

What You'll Be Doing

• Running day-to-day operations across our café and bar service, including team coordination, rostering, and service standards
• Managing inventory, supplier relationships, and cost control
• Supporting our food revenue growth strategy. This is a key priority, not an afterthought
• Owning our social media content pipeline and coordinating KOL activations
• Helping execute events, brand activations, and partnership programming
• Being the person the management trusts to keep things moving when they're not in the room

Who You Are

• 3 to 5 years in F&B or hospitality. You've worked the floor, you understand service, and you've started taking on responsibility beyond your title
• You're organised, self-driven, and you don't wait to be told what to do
• You're comfortable wearing multiple hats. Ops one hour, content the next, supplier call after that
• You have good taste and an eye for detail. You care about how things look, feel, and flow
• Knowledge of Singapore's café and bar scene is a big plus
• You're excited by building something, not just maintaining it

What's In It For You

• A clear growth path. The right person will step into a GM role and be first in line to lead our future growth
• Direct mentorship from the management. No layers, no politics, just proximity to every decision
• The chance to shape a brand from early days, not inherit someone else's playbook
• Exposure across every part of the business: ops, marketing, community, partnerships, events