Operations Executive, Smart Home Installations & Support

NALA EMPLOYMENT PTE. LTD.; Singapore; On-site; SGD 31,248 - 35,712; Full time

Job summary

Nala Employment Pte Ltd in Singapore is seeking an Operations Executive to manage stock, inventory levels, and post-installation support. You will coordinate installation appointments and handle after-sales issues while ensuring smooth daily routes for installers.

The role requires at least 1 year of relevant experience, strong organisation, and the ability to work independently in a fast-paced environment with standby for urgent issues.

Qualifications

• At least 1 year of experience as an operations executive.
• Well-organised, detail-oriented and responsible.
• Able to work independently and in a team.
• Comfortable in a fast-paced operations environment and standby for urgent issues.

Responsibilities

• Receive goods and organize stocks.
• Monitor inventory levels with regular checks and updates.
• Handle customer and reseller enquiries, both pre- and post-installation support.
• Coordinate installation appointments and follow-ups.
• Manage after-sales issues and customer feedback.
• Plan and manage installer schedules and daily routes.
• Handle rescheduling and urgent operational changes.

Skills

Experience as operations executive

Job description

Nala Employment Pte Ltd in Singapore is seeking an Operations Executive to manage stock, inventory levels, and post-installation support. You will coordinate installation appointments and handle after-sales issues while ensuring smooth daily routes for installers.

The role requires at least 1 year of relevant experience, strong organisation, and the ability to work independently in a fast-paced environment with standby for urgent issues.