Operations Executive (Food Services)

Broadway F&B Management Pte Ltd; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Broadway F&B Management Pte Ltd is seeking an Operations Executive to oversee financial planning, manpower management, and sales coordination across multiple F&B outlets. The role includes preparing MCCs, recruiting and appraising staff, and ensuring SOP compliance.

You will travel to outlets, conduct data analysis, and support training and IT/SAP systems. A Diploma in F&B and MS Office proficiency are required; 5.5-day work week and a hands-on attitude are essential.

Qualifications

• Diploma in F&B related subject required.
• F&B industry experience is an added advantage.
• Hands-on with a positive learning attitude.
• Willing to work a 5.5-day week.
• Open to travelling to outlets for the role.
• Proficient with MS Office applications.

Responsibilities

• Prepare Manpower Costing Charts (MCCs) for all departments and improve manpower utilization at outlets.
• Prepare analysis reports and data analysis.
• Assist in recruitment and conduct interviews for outlet staff.
• Conduct appraisals for outlet staff.
• Evaluate trainings conducted for outlet staff.
• Upkeep TMS & SAP system.
• Ensure SOPs are in place and staff execute them across outlets.
• Troubleshoot operational issues and provide solutions.
• Identify solutions to improve sales by redeploying or changing manpower hours.
• Keep track of daily sales and coordinate to meet targets.
• Reassess sales targets monthly according to outlet demand.
• Resolve outlet issues such as maintenance and IT equipment.
• Collaborate with Admin Coordinator for required data and follow-up actions.
• Undertake any ad-hoc duties assigned by superiors.

Skills

Manpower management

Data analysis

MS Office

Travel to outlets

Interviewing

Education

Diploma in F&B

Tools

Microsoft Office Suite

Job description

About the role

Operations Executive role focused on financial planning, manpower management, sales coordination, and operational oversight across food and beverage outlets.

Key responsibilities

• Prepare Manpower Costing Charts (MCCs) for all departments and make sound improvements in the utilization of manpower at individual outlets and spot any manpower cost discrepancies

• Prepare analysis reports and data analysis

• Assist in recruitment and conduct interviews for outlet staffs

• Conduct appraisals for outlet staff

• Evaluate on trainings conducted to the outlet staff

• Upkeep TMS & SAP system

• Ensure SOP in place and ensure the staff execute it across the outlets accordingly

• Troubleshoot the operational issues and provide solutions to the problems

• Identify solutions to improve sales by redeploying or changing manpower hours

• Keep track of daily sales and coordinate with In-charged/Supervisor to ensure the sales target is met

• Reassess the sales target monthly and adjust it according to outlet demand and potential

• Resolve all outlets issues such as maintenance, IT equipment etc

• Work with Admin Coordinator on getting the required data and follow up actions

• Any ad-hoc duties assigned by your superior

About you

• Diploma in F&B related subject

• Candidates with F&B industry experience will be added advantage

• Hands on and positive learning attitude

• Willing to work 5.5-day week

• Willing to develop a career in F&B industry

• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook)

• You will be required to travel to outlets for this position