Operations Executive

PPIS Family Services Ltdppis.sg; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

PPIS Family Services Ltd is seeking a Security Operations Professional for a residential centre in Singapore. You will manage security, safety, and logistics to support high performance and professional standards.

The role requires coordinating programmes, supervising residents, and conducting routine screenings while maintaining strong boundaries and situational awareness. Night and weekend shifts are required as needed.

Qualifications

• Diploma in Security Management or related field.
• Minimum 3 years of security operations experience in residential settings.
• Willingness to work rotating shifts including nights, weekends and public holidays.
• Strong interpersonal skills and ability to maintain professional boundaries with clients.
• Team player with focus on safety of people and premises.
• Able to notice discrepancies and maintain situational awareness.
• Good level of situational awareness.

Responsibilities

• Ensure overall security and safety of the Centre by following SOPs and monitoring access points.
• Coordinate security, logistics, programme, and rehabilitation functions to support high performance.
• Conduct regular patrols, bag checks, and security screenings (e.g., metal detectors).
• Maintain order and discipline among residents and monitor their movements.
• Supervise residents and supervise urine/breathalyser tests when required.
• Report incidents promptly and submit daily logs and incident reports.
• Oversee workplace safety and ensure health protocols are observed.
• Manage logistical needs including accommodation, food, and maintenance.
• Identify residents’ requests and channel to assigned social workers.
• Assist in facilitating programmes and events and manage bookings.
• Coordinate festive décor and resident engagement activities during festive seasons.
• Support case management needs, including escorting worksite/home visits and sitreps.

Skills

Interpersonal skills

Team player

Situational awareness

Discretion

Communication

Education

Diploma in Security Management

Job description

Job Responsibilities

1. Operations & Residents Management

• Ensure overall security and safety of the Centre by adhering to SOPs and monitoring access points.
• Coordinate security, logistics, programme, and rehabilitation functions to support high performance and professional standards.
• Conduct regular patrols, bag checks, and security screenings (e.g. metal detectors).
• Maintain order and discipline among residents, and monitor their movements.
• ****** residents when required and supervise urine/breathalyser tests.
• Report incidents and abnormal resident behaviour promptly and accurately to management.
• Prepare and submit daily logs, incident reports, and documentation related to security and operations.
• Oversee workplace safety and ensure health protocols are observed.
• Manage logistical needs, including accommodation, food, and maintenance.

2. Programme Support

• Identify and channel residents’ requests or issues to assigned social workers.
• Assist in the facilitation of programmes and events (e.g. emplacements, inspections, learning journeys).
• Manage scheduling and compilation of family visit bookings.
• Coordinate festive décor and plan resident engagement activities during festive seasons.
• Supervise residents’ screentime options to ensure appropriateness and trauma-informed content.
• Support case management needs, including worksite and home visit escorts, and compiling situation reports (sitreps).

Job Requirements

1. Diploma in a relevant field such as Security Management, or a related discipline

2. At least 3 years of relevant experience in security operations in residential setting, correctional facility or a related environment. Experience in working night shifts is preferred

3. Able to work 3 rotating shifts i.e. AM, PM & Night, including weekends, PH and irregular hours, at time, when required

4. Strong interpersonal skills and able to be assertive to maintain professional boundaries with clients

5. Team player with good knowledge and skills in ensuring safety of people and premises

6. Keen observer of discrepancies and surroundings; ability to discern inconsistencies

7. Possess good level of situational awareness