Operations Execution Lead (SPX Express)

Shopee; Singapore; Vor Ort; SGD 80.000 - 110.000; Vollzeit

Zusammenfassung

Shopee is seeking an experienced operations professional to lead day-to-day manpower execution across multiple facilities in Singapore. You will ensure reliable manpower fulfillment and on-time deployment, while guiding the Execution team and coordinating with manpower vendors to manage evolving requirements.

The role emphasizes governance, standardization of processes, and rolling out manpower-related initiatives to improve consistency and effectiveness across operations.

Aufgaben

• Lead day-to-day manpower execution across assigned facilities to achieve manpower fulfillment and on-time deployment against confirmed plans.
• Manage and guide the Execution team, set priorities, monitor performance, and support the team in resolving key operational issues and escalations.
• Work closely with Operations and manpower vendors to manage manpower gaps, requirement changes, and execution risks.
• Establish and maintain execution standards, SOPs, cut-offs, and escalation processes across facilities.
• Identify recurring operational issues and drive root-cause resolution and process improvement with relevant stakeholders.
• Lead the rollout of manpower-related projects, processes, and operational initiatives, ensuring readiness and successful adoption into BAU.
• Use operational data and performance trends to identify execution gaps and improvement opportunities.

Jobbeschreibung

About the Job

We are looking for an experienced operations professional to lead day-to-day manpower execution across multiple facilities. This role is responsible for ensuring reliable manpower fulfillment and on-time deployment, while guiding the Execution team and working closely with Operations and manpower vendors to manage operational issues and changing requirements.The role will also drive execution governance, process improvement, and rollout of manpower-related initiatives to improve consistency and effectiveness across operations.

Job Description

• Lead day-to-day manpower execution across assigned facilities to achieve manpower fulfillment and on-time deployment against confirmed plans.
• Manage and guide the Execution team, set priorities, monitor performance, and support the team in resolving key operational issues and escalations.
• Work closely with Operations and manpower vendors to manage manpower gaps, requirement changes, and execution risks.
• Establish and maintain execution standards, SOPs, cut-offs, and escalation processes across facilities.
• Identify recurring operational issues and drive root-cause resolution and process improvement with relevant stakeholders.
• Lead the rollout of manpower-related projects, processes, and operational initiatives, ensuring readiness and successful adoption into BAU.
• Use operational data and performance trends to identify execution gaps and improvement opportunities.