Manpower & Operations Excellence Lead

Shopee; Singapore; Presencial; SGD 80.000 - 110.000; Jornada completa

Descripción de la vacante

Shopee is seeking an experienced operations professional to lead day-to-day manpower execution across multiple facilities in Singapore. You will ensure reliable manpower fulfillment and on-time deployment, while guiding the Execution team and coordinating with manpower vendors to manage evolving requirements.

The role emphasizes governance, standardization of processes, and rolling out manpower-related initiatives to improve consistency and effectiveness across operations.

Responsabilidades

• Lead day-to-day manpower execution across assigned facilities to achieve manpower fulfillment and on-time deployment against confirmed plans.
• Manage and guide the Execution team, set priorities, monitor performance, and support the team in resolving key operational issues and escalations.
• Work closely with Operations and manpower vendors to manage manpower gaps, requirement changes, and execution risks.
• Establish and maintain execution standards, SOPs, cut-offs, and escalation processes across facilities.
• Identify recurring operational issues and drive root-cause resolution and process improvement with relevant stakeholders.
• Lead the rollout of manpower-related projects, processes, and operational initiatives, ensuring readiness and successful adoption into BAU.
• Use operational data and performance trends to identify execution gaps and improvement opportunities.

Descripción del empleo

Shopee is seeking an experienced operations professional to lead day-to-day manpower execution across multiple facilities in Singapore. You will ensure reliable manpower fulfillment and on-time deployment, while guiding the Execution team and coordinating with manpower vendors to manage evolving requirements.

The role emphasizes governance, standardization of processes, and rolling out manpower-related initiatives to improve consistency and effectiveness across operations.