Operations Data Analyst & SOP Improvement Lead

S. F. EXPRESS (SINGAPORE) PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

S. F. EXPRESS (SINGAPORE) PRIVATE LIMITED is seeking a data-driven analyst to strengthen operational quality and cost control across the end-to-end logistics network in Singapore.

You will monitor pickup, delivery, sorting, transfers, transport and service stations to identify improvements. Responsibilities include KPI monitoring, cost analysis, SOP development, and reporting. You will collaborate across departments to implement changes that raise efficiency, reduce costs, and improve service

Qualifications

• Diploma or degree in logistics, supply chain, data analytics.
• At least two years in operations management or data analysis in logistics.
• Familiarity with logistics workflows and key operational metrics.

Responsibilities

• Monitor, organise, and analyse quality data across the network.
• Track KPIs such as on-time pickup/delivery and exception rates.
• Investigate KPI deviations, propose corrective actions, and follow up.
• Produce regular reports on quality, KPI performance, and actions.

Skills

Data analysis

Excel

Power BI

SQL

KPI tracking

Education

Diploma or Degree in Logistics, Supply Chain, Data Analytics

Tools

Power BI

SQL

Excel

Job description

S. F. EXPRESS (SINGAPORE) PRIVATE LIMITED is seeking a data-driven analyst to strengthen operational quality and cost control across the end-to-end logistics network in Singapore.

You will monitor pickup, delivery, sorting, transfers, transport and service stations to identify improvements. Responsibilities include KPI monitoring, cost analysis, SOP development, and reporting. You will collaborate across departments to implement changes that raise efficiency, reduce costs, and improve service