Operations & Compliance Coordinator

OOM PTE. LTD.; Singapore; On-site; SGD 31,000 - 47,000; Full time

Benefits offered by this job

Career advancement opportunities

Product & Industry Training Provided

Collaborative culture

Job summary

OOm Institute in Singapore is seeking an organised Operations Executive to join the Central Operations team. The role focuses on learner funding, enrolment, documentation and compliance, with ownership of the Policy and Process Governance portfolio.

You will document processes, standardise procedures, coordinate policy training, and ensure staff follow approved policies. The role requires meticulous attention to detail, strong communication, and the ability to manage multiple priorities in a

Qualifications

• Higher qualification in Business Administration, Operations, Quality Assurance, Compliance, Education or related field.
• Strong organisational, planning and documentation skills.
• Ability to structure information and convert operations into clear procedures.
• Meticulous with checklists, trackers and spreadsheets.
• Clear written and verbal communication.
• Ability to work independently and juggle multiple priorities.
• Proficient with Google Workspace and MS Office tools.
• Experience in operations, SOP development, process improvement or compliance is advantageous.

Responsibilities

• Support learner enrolment, attendance, assessments, withdrawals and funding-related administration.
• Verify learner details, eligibility, funding documents, and submission records.
• Maintain audit trails for learner and course records.
• Coordinate with learners, companies, trainers and internal teams.
• Develop and maintain the Policy and Process Governance portfolio and SOPs.
• Document processes and standardise procedures across departments.
• Provide training and communicate policies to staff.

Skills

Organisational skills

Planning

Documentation

Communication

Independent working

Prioritisation

Proficient in Google Drive/Docs/Sheets

Microsoft Office

Education

Higher NITEC / Diploma / Degree in related field

Tools

Google Drive

Google Docs

Google Sheets

Microsoft Word

Microsoft Excel

Job description

OOm Institute in Singapore is seeking an organised Operations Executive to join the Central Operations team. The role focuses on learner funding, enrolment, documentation and compliance, with ownership of the Policy and Process Governance portfolio.

You will document processes, standardise procedures, coordinate policy training, and ensure staff follow approved policies. The role requires meticulous attention to detail, strong communication, and the ability to manage multiple priorities in a